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Problems when you turn on the computer

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208 If Something Goes Wrong Problems when you turn on the computer 5 Add a paragraph break and type some notes describing what you were doing when you received the message. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adapter and power cable properly or installed a charged battery. Press and hold down the power button until the on/off light changes to green. If you are using the AC adapter, check that the wall outlet is working by plugging in another device, such as a lamp. The computer starts but, when you press a key, nothing happens. You probably have a software or resource conflict. To clear the condition, press Ctrl, Alt, and Del simultaneously, then select Shutdown and Restart. Clearing the condition may get the computer running, but it will not solve a resource conflict. Read the documentation that came with the conflicting device and "Resolving a hardware conflict" on page 212. The computer is not accessing the hard disk or the diskette drive. Your computer normally loads the operating system from the hard disk. If you have a hard disk problem, you will not be able to start the computer. Insert a system diskette into the

Section	Page
Satellite® A20/A25 Series User’s Guide	1
Contents	24
Introduction	33
This guide	33
Safety icons	34
Other icons used	35
Other documentation	35
Service options	36
Chapter 1: Finding Your Way Around	37
Making sure you have everything	37
Front with the display closed	38
Back	39
Right side	40
Left side	41
Front with the display open	42
Keyboard indicator lights	44
System indicator panel	45
CD/DVD control buttons	46
Underside	47
Chapter 2: Getting Started	49
Selecting a place to work	49
Creating a computer-friendly environment	49
Keeping yourself comfortable	50
Precautions	53
Setting up your computer	55
Setting up your software	55
Registering your computer with Toshiba	56
Adding external devices	56
Connecting an optional external USB diskette drive	57
Connecting to a power source	57
Charging the main battery	60
Using the computer for the first time	61
Opening the display panel	61
Turning on the power	62
Activating the power-on password	62
Using the TouchPad	63
Installing additional memory (optional)	65
Removing a memory module	72
Connecting a mouse	75
Connecting a printer	75
Connecting a USB printer	75
Connecting a parallel printer	76
Setting up a printer	76
Using the Add Printer Wizard	76
Powering off the computer	79
Caring for your computer	80
Cleaning the computer	80
Moving the computer	80
Using a computer lock	81
Chapter 3: Learning the Basics	82
Computing tips	82
Using the keyboard	83
Character keys	84
Ctrl, Fn, and Alt keys	84
Function keys	84
Windows® special keys	85
Overlay keys	85
Emulating a full-size keyboard	87
TOSHIBA Console	87
Starting a program	87
Saving your work	88
Printing your work	89
Using diskettes	89
Inserting and removing diskettes	90
Caring for diskettes	90
Backing up your files	91
Playing a CD or DVD	92
Components	92
CD/DVD and digital audio modes	94
Inserting a disc	95
Playing an audio CD	97
Viewing the contents of a CD or DVD	98
Removing a disc with the computer on	99
Removing a disc with the computer off	99
Caring for CDs and DVDs	100
Using the DVD-ROM or multi-function drive	100
Setting up for communications	101
Connecting the modem to a phone line	101
Connecting your computer to a network	101
Powering down the computer	102
Turn Off or Shut down command	103
Restart command	103
Hibernation command	103
Standby command	104
Using Turn Off or Shut down	105
Turning off or shutting down more quickly	106
Starting again after Turn Off or Shut down	109
Using Hibernation	109
Enabling the Hibernation command	110
Going into Hibernation mode	111
Going into Hibernation mode more quickly	112
Starting again from Hibernation	115
Using Standby	116
Going into Standby mode more quickly	117
Starting again from Standby	120
Chapter 4: Mobile Computing	121
Toshiba’s energy-saver design	121
Running the computer on battery power	121
Battery Notice	122
Power management	122
Charging the battery	123
Charging the RTC battery	124
Monitoring battery power	125
Determining remaining battery power	126
Conserving battery power	127
What to do when the battery runs low	127
Setting battery alarms	128
Changing the main battery	129
Removing the battery from the computer	129
Installing the battery	131
Taking care of your battery	131
Safety precautions	131
Maximizing battery life	132
Disposing of used batteries safely	133
Traveling tips	134
Chapter 5: Getting to Know the Windows® XP Operating System	135
Lesson 1: Exploring the desktop	136
Finding your way around the desktop	136
Windows® XP file system	138
Lesson 2: Using the TouchPad and control buttons together	139
Lesson 3: Learning about the Internet	142
Lesson 4: Creating a new document	143
Lesson 5: Creating a new folder	144
Lesson 6: Starting programs	145
Lesson 7: Resizing, repositioning, and hiding windows	147
Using the taskbar	148
Minimizing and maximizing windows	148
Resizing and moving windows	149
Lesson 8: Closing programs	150
Lesson 9: Creating shortcuts	151
Creating a shortcut to the Calculator	151
Creating a shortcut to the Character Map	152
Lesson 10: Changing the screen saver	154
Lesson 11: Setting the date and time	156
Lesson 12: Removing objects from the desktop	157
Lesson 13: Using System Restore	159
Lesson 14: If I am lost, what do I do?	160
Windows® XP Help and Support Center	160
Using the online tours and tutorials	162
Lesson 15: Turning off your computer	163
Chapter 6: Exploring Your Options	164
Windows® XP special features	164
Personalizing your desktop	165
Customizing the taskbar	165
Bringing the world to your desktop	166
Changing desktop and browsing style	167
Personalizing individual windows	168
Customizing window toolbars	169
Displaying information about each folder	170
Using your computer at the office	171
Setting up for communications	172
Connecting the modem to a telephone line	173
Setting up a dial-up connection	173
Exchanging data with another computer	174
Transferring files using a parallel port connection	174
Getting help transferring files	175
Setting up a wireless connection	175
Accessing the wireless modules using your system tray	175
Connecting to the Internet	176
An overview of using the Internet	177
The Internet	177
The World Wide Web	177
Internet Service Providers	178
Signing up with an Internet Service Provider	178
Surfing the Internet	178
Internet features	179
Uploading and downloading files on the Internet	179
Toshiba’s online resources	180
Exploring video features	180
Connecting a TV to your computer	180
Display settings hot key	181
Exploring audio features	181
Recording sounds	181
Using a microphone	182
Adjusting recording settings	182
Using external speakers or headphones	183
Connecting a monitor, keyboard and mouse	183
Changing the display properties setting	184
Directing the display output when you turn on the computer	185
Enabling different video refresh rates	186
Adjusting the quality of the external display	186
Display limitations	187
Using PC Cards	188
PC Card supporting software	188
Inserting a PC Card	188
Removing a PC Card	189
Hot swapping a PC Card	190
Using SD cards	191
Inserting an SD card	191
Removing an SD card	192
Chapter 7: Toshiba Utilities	193
TOSHIBA Accessibility	193
Fnesse	195
Starting Fnesse	195
Assigning a key to a program or document	196
Viewing existing key assignments	198
Changing or removing existing key assignments	198
Hotkey utility	199
TOSHIBA Console	199
Customize Your Computer	200
Security	201
Power Management	201
Toshiba Hardware Setup	204
Chapter 8: If Something Goes Wrong	206
Problems that are easy to fix	206
Problems when you turn on the computer	208
The Windows® operating system is not working	209
Using Startup options to fix problems	210
Internet problems	211
The Windows® XP operating system can help you	211
Resolving a hardware conflict	212
A plan of action	212
Resolving hardware conflicts on your own	213
Fixing a problem with Device Manager	215
Memory module problems	217
Power and the batteries	218
Keyboard problems	219
Display problems	220
Disk drive problems	222
DVD-ROM or multi-function drive problems	224
Sound system problems	225
PC Card problems	226
Printer problems	229
Modem problems	230
Develop good computing habits	230
If you need further assistance	231
Before you call	232
Contacting Toshiba	232
Other Toshiba Internet Web sites	233
Toshiba’s worldwide offices	234
Appendix A: Hot Keys	237
Volume Mute	237
Instant password security	237
Power usage mode	238
Standby mode	239
Hibernation mode	240
Display modes	241
Display brightness	242
Enabling a wireless device	242
Disabling or enabling the TouchPad	242
Keyboard hot keys	242
Appendix B: Power Cable Connectors	243
Glossary	244