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Toshiba Satellite Pro C70-C PSCSFC-003001 Users Manual Canada; English - Page 102

TOSHIBA technical support

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TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardwarerelated, visit TOSHIBA technical support website http://www.toshiba.co.jp/worldwide/ User's Manual 6-15

Section	Page
Table of Contents	2
Chapter 1 TOSHIBA Legal, Regulatory, and Safety	5
Copyright, Disclaimer, and Trademarks	5
Copyright	5
Disclaimer	5
Trademarks	5
Regulatory Information	6
FCC information	6
EU Declaration of Conformity	7
VCCI Class B Information (Japan Only)	8
Canadian regulatory information (Canada only)	9
Following information is only valid for EU-member States:	9
REACH - Compliance Statement	10
Following information is only for Turkey:	11
Following information is only for India:	11
Video Standard Notice	12
OpenSSL Toolkit License Issues	12
FreeType License Issues	14
ENERGY STAR® Program	18
Disposing of the computer and the computer's batteries	18
Optical disc drive safety instructions	18
Location of the Required Label	19
Precautions	19
General Precautions	19
Provide adequate ventilation	20
Creating a computer-friendly environment	20
Stress injury	20
Heat injury	21
Pressure or impact damage	21
Cleaning the computer	21
Moving the computer	21
Mobile phones	22
Instruction Manual for Safety and Comfort	22
Safety Icons	22
Chapter 2 Getting Started	24
Equipment checklist	24
Hardware	24
Documentation	24
Conventions	24
Using your computer for the first time	25
Connecting the AC adaptor	26
Opening the display	27
Turning on the power	29
Initial setup	29
Turning off the power	30
Shut Down Mode	30
Restarting the computer	30
Sleep Mode	31
Hibernation Mode	32
Chapter 3 The Grand Tour	34
Front with the display closed	34
Left side	35
Right side	36
Back	37
Underside	38
Front with the display open	38
Internal Hardware Components	41
Intel® Display Power Saving Technology	43
AMD® Vari-Bright™	43
NVIDIA® GeForce ExperienceTM	44
Power Condition Descriptions	44
DC IN/Battery indicator	45
Power indicator	45
Chapter 4 Operating Basics	46
Using the Touch Pad	46
The Keyboard	46
Keyboard indicator	47
Function Keys	47
Windows special keys	49
Generating ASCII characters	49
Optical disc drive	50
Formats	50
Using the optical disc drive	50
Writable discs	52
Writing discs	53
Before writing or rewriting	54
TOSHIBA Disc Creator	55
3D Playback on an External 3D Device	57
Important Safety Information for 3D Function	57
Battery	57
Battery pack	57
Real-Time Clock (RTC) battery (supported by some models)	58
Care and use of the battery pack	58
Charging the batteries	58
Monitoring battery capacity	59
Maximizing battery operating time	60
Batteries exhausted time	60
Extending battery life	61
LAN	61
LAN cable types	62
Connecting the LAN cable	62
Memory media	63
Points to note about the memory media card	63
Memory media format	64
Media care	64
Inserting memory media	65
Removing memory media	66
External Display	66
Connecting an external display	66
Changing the display settings	68
Security lock	68
Connecting the security lock	68
Optional TOSHIBA Accessories	69
Sound System and Video mode	69
Volume Mixer	69
Microphone Level	69
DTS Sound	70
Realtek HD Audio Manager	70
Video mode	71
Chapter 5 Utilities and Advanced Usage	72
Utilities and Applications	72
Special features	75
Using the TOSHIBA Sleep Utility	77
Sleep and Charge	77
Starting the TOSHIBA Sleep Utility	79
Enabling Sleep and Charge	79
Power supply mode settings	79
Battery Settings	79
TOSHIBA Password utility	79
User Password	79
Supervisor Password	80
Starting the computer using a password	81
TOSHIBA HWSetup	81
TOSHIBA PC Health Monitor	82
Starting the TOSHIBA PC Health Monitor	83
TOSHIBA Setup Utility	83
System Recovery	84
System Recovery Options	84
Creating Recovery Media	84
Restoring the pre-installed software from your created Recovery Media	85
Restoring the pre-installed software from the Recovery Hard Disk Drive	86
Chapter 6 Troubleshooting	88
Problem-solving process	88
Preliminary checklist	88
Analyzing the problem	89
If something goes wrong	90
Hardware and system checklist	91
Power	91
Keyboard	93
Internal display panel	93
Hard Disk Drive	94
Optical Disc Drive	94
Memory Media Card	94
Pointing device	95
USB device	97
Sound system	99
External monitor	99
LAN	100
Wireless LAN	101
Bluetooth	101
TOSHIBA support	101
Before you call	101
TOSHIBA technical support	102
Chapter 7 Appendix	103
Specifications	103
Physical Dimensions	103
Environmental Requirements	103
Power Requirements	103
AC Power Cord and Connectors	104
Certification agencies	104
Information for Wireless Devices	105
Wireless Technology Interoperability	105
Wireless Devices and your health	106
Wireless LAN Technology	106
Bluetooth wireless technology	108
Radio Regulatory Information	109
Device Authorization	115
Radio approvals for wireless devices	115
Legal Footnotes	116
Non-applicable Icons	116
CPU	116
Memory (Main System)	117
Battery Life	118
Hard Disk Drive (HDD) Capacity	118
LCD	118
Graphics Processing Unit (GPU)	118
Wireless LAN	118
Copy Protection	119
Glossary	119