Toshiba Satellite Pro L630 PSK01C-00901C Users Manual Canada; English - Page 157

Hard Disk Drive

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Troubleshooting Hard Disk Drive Problem Computer does not boot from Hard Disk Drive Slow performance Procedure Check if a diskette is in the diskette drive or a CD/DVD/BD is in the optical disc drive. Remove any diskette and/or CD/DVD/BD and check Boot priority. Refer to Chapter 7, Boot Priority section. There may be a problem with your operating system files. Refer to your OS documentation. Your files may be fragmented. Run SCANDISK and defragmenter to check the condition of your files and disk. Refer to your OS documentation or online HELP for information on running SCANDISK and the defragmenter. As a last resort, reformat the hard disk. Then, reload the operating system and other files. If problems persist, contact your dealer. DVD Super Multi(±R DL) Drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive's drawer is securely closed. Press gently until it clicks into place. Open the drawer and make sure the CD/DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD or DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the DVD is dirty. If it is, wipe it with a cleaning cloth dipped in water or a neutral cleaner. See the Media Care section in Chapter 4 for details on cleaning. User's Manual 8-8

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User’s Manual
8-8
Troubleshooting
Hard Disk Drive
DVD Super Multi(±R DL) Drive
For
more information, refer to Chapter 4,
Operating Basics
.
Problem
Procedure
Computer does not
boot from Hard Disk
Drive
Check if a diskette is in the diskette drive or a
CD/DVD/BD is in the optical disc drive. Remove
any diskette and/or CD/DVD/BD and check Boot
priority. Refer to Chapter 7,
Boot Priority
section.
There may be a problem with your operating
system files. Refer to your OS documentation.
Slow performance
Your files may be fragmented. Run SCANDISK
and defragmenter to check the condition of your
files and disk. Refer to your OS documentation or
online HELP for information on running
SCANDISK and the defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
Problem
Procedure
You cannot access a
CD/DVD in the drive
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD or DVD. Make sure
there is no obstruction. Remove any foreign
object.
Check whether the DVD is dirty. If it is, wipe it
with a cleaning cloth dipped in water or a neutral
cleaner. See the
Media Care
section in Chapter 4
for details on cleaning.