Turtle Beach Montego DDL User's Guide - Page 35

Limited Warranty - problems

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WWW.TURTLEBEACH.COM LIMITED WARRANTY Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser ("Purchaser") that the retail Turtle Beach hardware product herein ("Product") will be free of defects in materials and workmanship for a period of one (1) year from the date of purchase by the Purchaser ("Warranty Period"). This limited warranty extends only to the Purchaser and is not transferable or assignable to any subsequent purchaser. This limited warranty is applicable only in the country or territory where the Product was purchased from an authorized VTB retailer and does not apply to a Product that has been purchased as used or refurbished or was included as part of a non-VTB product. VTB does not warrant uninterrupted or error-free operation of the Product and is under no obligation to support the Product for all computer operating systems or future versions of such operating systems. If a defect should occur during the Warranty Period, Purchaser must contact VTB to obtain a Return Merchandise Authorization ("RMA") number. Purchaser will be responsible for shipping costs incurred in returning the defective Product to an authorized VTB service center, or to the repair facility located at VTB's corporate headquarters. A copy of the dated proof of purchase and a description of the problem must be included with the defective Product. VTB will not be responsible for other products or accessories included with the defective Product sent to VTB. The RMA number must be clearly indicated on the outside of the package. Packages without an RMA number may be refused by VTB or its representatives and returned to sender. In the event of a defect, Purchaser's sole and exclusive remedy, and VTB's sole liability, is expressly limited to the correction of the defect by adjustment, repair, or replacement of the Product at VTB's sole option and expense. VTB owns all Products it has replaced and all parts removed from repaired Products. VTB uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If VTB repairs or replaces a product, the original Warranty Period is not extended, however, VTB warrants that repaired or replacement parts will be free from defects in material and workmanship for a period of thirty (30) days from the date of repair or replacement, or for the remainder of the Warranty Period, whichever is greater. This warranty does not apply to any Product that has had its serial number altered, removed or defaced, or any Product damage caused by shipping, improper storage, accident, problems with electrical power, abuse, misuse, neglect, ordinary wear, acts of God (e.g. flood), failure to follow directions, improper maintenance, use not in accordance with product instructions, unauthorized modification or service of the Product or damage resulting from the use of the Product with hardware, software or other products not provided by or specifically recommended by VTB. THIS LIMITED WARRANTY IS PURCHASER'S SOLE AND EXCLUSIVE REMEMDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT. IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING FROM OR RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty supercedes all prior agreements or understandings, oral or written, relating to the Product, and no representation, promise or condition not contained herein will modify these terms. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which vary from state to state. Any action or lawsuit for breach of warranty must be commenced within eighteen (18) months following the purchase of the Product. Montego DDL 35

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WWW
.T
URTLE
B
EACH
.
COM
Montego DDL
35
L
IMITED
W
ARRANTY
Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser ("Purchaser") that the retail
Turtle Beach hardware product herein ("Product") will be free of defects in materials and workmanship for a
period of one (1) year from the date of purchase by the Purchaser ("Warranty Period"). This limited warranty
extends only to the Purchaser and is not transferable or assignable to any subsequent purchaser. This limited
warranty is applicable only in the country or territory where the Product was purchased from an authorized
VTB retailer and does not apply to a Product that has been purchased as used or refurbished or was included
as part of a non-VTB product. VTB does not warrant uninterrupted or error-free operation of the Product
and is under no obligation to support the Product for all computer operating systems or future versions of
such operating systems.
If a defect should occur during the Warranty Period, Purchaser must contact VTB to obtain a Return
Merchandise Authorization ("RMA") number. Purchaser will be responsible for shipping costs incurred in
returning the defective Product to an authorized VTB service center, or to the repair facility located at VTB's
corporate headquarters. A copy of the dated proof of purchase and a description of the problem must be
included with the defective Product. VTB will not be responsible for other products or accessories included
with the defective Product sent to VTB. The RMA number must be clearly indicated on the outside of the
package. Packages without an RMA number may be refused by VTB or its representatives and returned to
sender.
In the event of a defect, Purchaser's sole and exclusive remedy, and VTB's sole liability, is expressly limited
to the correction of the defect by adjustment, repair, or replacement of the Product at VTB's sole option and
expense. VTB owns all Products it has replaced and all parts removed from repaired Products. VTB uses
new and reconditioned parts made by various manufacturers in performing warranty repairs and building
replacement products. If VTB repairs or replaces a product, the original Warranty Period is not extended,
however, VTB warrants that repaired or replacement parts will be free from defects in material and
workmanship for a period of thirty (30) days from the date of repair or replacement, or for the remainder of
the Warranty Period, whichever is greater.
This warranty does not apply to any Product that has had its serial number altered, removed or defaced, or
any Product damage caused by shipping, improper storage, accident, problems with electrical power, abuse,
misuse, neglect, ordinary wear, acts of God (e.g. flood), failure to follow directions, improper maintenance,
use not in accordance with product instructions, unauthorized modification or service of the Product or
damage resulting from the use of the Product with hardware, software or other products not provided by or
specifically recommended by VTB.
THIS LIMITED WARRANTY IS PURCHASER‘S SOLE AND EXCLUSIVE REMEMDY AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED
BY APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE FOR
THE PRODUCT. IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE
IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE FOREGOING LIMITED
WRITTEN WARRANTY.
IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT NOT
LIMITED TO ANY LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND
ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON,
ARISING FROM OR RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH
OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY,
EVEN IF VTB HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty supercedes all prior agreements or understandings, oral or written, relating to the Product, and
no representation, promise or condition not contained herein will modify these terms. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation
may not apply to you. This warranty gives you specific legal rights. You may also have other rights, which
vary from state to state. Any action or lawsuit for breach of warranty must be commenced within eighteen
(18) months following the purchase of the Product.