ViewSonic CDE3201LED CDE3201LED User Guide (English) - Page 35

Other Information Troubleshooting Please contact ViewSonic service team directly if you have questions, service needs, or require technical assistance related on the use of your LCD display. Contact ViewSonic Service Team at: http://www.ViewSonic.com Or call our service team: United States 1-800-688-6688 Canada 1-866-463-4775 Problem No power No picture Strange color, light color, or color misalignment No sound Possible Solution • Make sure the AC power cord is properly connected to the wall outlet. • Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the proper voltage. • Make sure that the cable connection to other components are properly installed. • Make sure that setup has been done correctly after connections. • Make sure the correct input is selected and the input signal is compatible. • Ensure that the video cable is securely connected. • The picture may appear dim in a brightly lit room. • Adjust the display settings. • Check the input signal setting. • Check your audio connections to other components are properly installed. • The MUTE button may have been pressed, try pressing this button again. • Check your audio settings, your LCD display audio may be set to minimum. • Press VOL + on the remote control. ViewSonic 26