Xerox 6505/N User Guide - Page 186

Troubleshooting Message Jam at Exit Open Front Cover and Remove Paper Jam at Reg. Roll Open Front Cover Reseat Paper of Manual Feed Load Manual Feed Load Tray Xxx Insert Output to Tray Xxx Side Door Open Close Side Door Front Cover Open Close Front Cover Invalid Job Press OK Button Error 016-799 Out of Memory Press OK Button Error 016-718 Collate Full Press OK Button Error 116-721 Condition/Reason/Solution Paper is jammed inside the printer. Open the front cover and remove the paper. There is a paper misfeed at the registration roller that helps align the paper in the printer path. Open the front cover and remove the paper. Remove, then reseat the paper in the manual feed slot. Load the correct-size paper in the manual feed slot. The printer has detected a paper size mismatch or no suitable paper is loaded in any of the trays. Open the specified tray, remove the paper, insert paper of the correct size, then close the tray. Waiting for side 2 to be set for manual 2-sided printing. Insert paper from output tray into the specified tray for printing on the second side. The side door to the toner is open. Close the side door. The front cover is open. Close the front cover. The printer configuration on the print driver does not conform to the printer you are using. Press the Cancel button to cancel the print job. Make sure that the configuration of the printer on the print driver conforms to the printer you are using. The printer memory is full and cannot continue processing the current print job. • Press the OK button to clear the message, cancel the current print job, and conduct the next print job, if any. • Press the Cancel button to cancel the print job. • Press the Back Arrow button to open the Walk-Up Features menu and delete the job being held. • If the problem is not corrected, turn off the printer, then turn it on again. To avoid this error in the future, do the following: • Delete unnecessary fonts, macros, and other data in printer memory. • Install additional printer memory. The memory for the collate function is full. Press OK, then turn off the printer, then turn it on to clear any pending jobs. Also check the print queue to make sure that the jobs are deleted. Try sending the job again. If you still get the error message, repeat the process of clearing the print queue, then send the print job in smaller batches. If clearing the queue and sending smaller print jobs does not work, contact technical support. 186 WorkCentre 6505 Color Laser Multifunction Printer User Guide