Xerox 6505/N User Guide - Page 192

Troubleshooting Symptom Stray black dots or white areas (dropouts). Cause The paper is outside the recommended specification range. The transfer belt unit is old or damaged. The toner cartridges are not Xerox® toner cartridges. Solution Replace the paper with a recommended size and type, and confirm that your control panel and print driver settings are correct. For details, see Supported Paper and Media on page 56. Replace the transfer belt unit. Verify that the toner cartridges meet specifications and replace them if necessary. For details, see Consumables on page 169. • Vertical black or color streaks or multiple colored streaks or lines. • Streaks in only one color. The transfer belt unit is old or damaged. The toner cartridges are not Xerox® toner cartridges. There is a problem with the toner cartridge for that color. Replace the transfer belt unit. Verify that the toner cartridges meet specifications and replace them if necessary. For details, see Consumables on page 169. Check the toner cartridge for damage and replace if necessary. Recurring smudges. Dirt in the paper path. The paper is outside the recommended specification range. The transfer belt unit or fuser is old or damaged. Print several blank sheets until the smudges disappear. Replace the paper with a recommended size and type, and confirm that your control panel settings are correct. For details, see Supported Paper and Media on page 56. Check the condition of the transfer belt unit and the fuser and replace if necessary. 192 WorkCentre 6505 Color Laser Multifunction Printer User Guide