Xerox XK35C User Guide - Page 76

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Printer Problems (continued) Symptom Part of the printed page is blank. Cause and Solution n The page layout is too complex. Simplify the page layout, and remove any unnecessary graphics from the document. n The page orientation setting may be incorrect in the print driver. Change the page orientation in the Print Setup dialog box. n The paper size and the software paper size settings do not match. Load the correct paper in the printer or change the software paper size settings in the Print Setup dialog box. n Scaling may be set to less than 100%. Change the scaling setting in the Paper/Output dialog box. n The printer cable may be incorrect. Replace the cable with a correct cable. See Section 1 Getting Started/Setup. n One of the ink cartridges may be empty. The printer prints the wrong data, or it prints incorrect characters. n The printer cable may be connected improperly. Check the cable connection. n There may be a problem with the printer driver software. Exit Windows and reboot the computer. Turn the printer off and on. n The printer cable may be incorrect. Replace the cable with a correct cable. See Section 1 Getting Started/Setup. Ä 62 Troubleshooting

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62
Troubleshooting
Printer Problems
(continued)
Symptom
Cause and Solution
Part of the printed page
is blank.
n
The page layout is too complex. Simplify
the page layout, and remove any
unnecessary graphics from the
document.
n
The page orientation setting may be
incorrect in the print driver. Change the
page orientation in the Print Setup dialog
box.
n
The paper size and the software paper
size settings do not match. Load the
correct paper in the printer or change the
software paper size settings in the Print
Setup dialog box.
n
Scaling may be set to less than 100%.
Change the scaling setting in the
Paper/Output dialog box.
n
The printer cable may be incorrect.
Replace the cable with a correct cable.
See Section 1
Getting Started/Setup
.
n
One of the ink cartridges may be empty.
The printer prints the
wrong data, or it prints
incorrect characters.
n
The printer cable may be connected
improperly. Check the cable connection.
n
There may be a problem with the printer
driver software. Exit Windows and reboot
the computer. Turn the printer off and on.
n
The printer cable may be incorrect.
Replace the cable with a correct cable.
See Section 1
Getting Started/Setup
.
˜