Xerox XK35C User Guide - Page 87
General Tips
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General Tips Installation When installing the WorkCentre printer and scanner drivers, close all open programs first. Improved results can be obtained by installing the WorkCentre drivers and Control Program software first before you install the Pagis Pro and MGI PhotoSuite software. Use a direct connection (single cable) between your PC and the WorkCentre to avoid communications problems. Do not use an A/B printer switch or a pass-through port (as, a zip drive). Performance When running a memory intensive function (as, scanning), better and faster results can be achieved by closing any open programs (as, screensavers and other background applications. If any hangup or freeze-up occurs in the PC or WorkCentre, try rebooting the PC or turning the WorkCentre off, then on (pulling the AC power cord from the AC outlet, then re-inserting the cord). If a paper jam occurs, and the error code E01 does not clear after removing the jam, pull the WorkCentre power cord from the outlet, wait one minute, then plug the cord in again. The Display should show 001. If scanning does not work, try reducing the resolution rate. When using Clone for copying, if the number of images is not copied as expected, the original image size may be too large. Try reducing the image size before copying. Also try shifting the image document on the platen to different locations (as, the home registration marks). Customization To have the WorkCentre Control Program run in a minimized mode, select Start>Programs>Xerox WorkCentre XK Series> Printer Control Program>Options, then check "run minimized". Troubleshooting 73