Xerox XK35C User Guide - Page 86

Scanning Problems, Diagnostic Display LEDs on the Control Panel

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Scanning Problems (continued) Symptom Cause and Solution The following message appears on the computer screen: Scanner is busy receiving or printing data. When the current job is completed, try again. There may be a copying or printing job in progress. When the current job is completed, try the job again. Diagnostic Display LEDs on the Control Panel There are three diagnostic conditions that may occur in the WorkCentre. When any one of these Diagnostic Display LED lights turns on, refer to this table. LED Light Meaning Solution The color ink cartridge has a low ink supply. Replace the color ink cartridge. See Section 5 Maintenance/Replacing the Ink Cartridge. The black cartridge has a low ink supply. Replace the black cartridge. See Section 5 Maintenance/Replacing the Ink Cartridge. A paper jam has occurred inside the machine or the paper feeder is empty. n Remove the jammed paper from the paper feeder or the paper exit tray, and press Stop. n If there is no paper in the paper feeder, load paper and press Stop. n If there is paper in the paper feeder, remove the paper form the feeder, the reload the paper and press Stop. 72 Troubleshooting

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72
Troubleshooting
Scanning Problems
(continued)
Symptom
Cause and Solution
The following message
appears on the computer
screen:
Scanner is busy
receiving or printing
data.
When the current
job is completed, try
again.
There may be a copying or printing job in
progress.
When the current job is
completed, try the job again.
Diagnostic Display LEDs on the Control Panel
There are three diagnostic conditions that may occur in the WorkCentre.
When any one of these Diagnostic Display LED lights turns on, refer to this
table.
LED Light
Meaning
Solution
The color ink
cartridge has a
low ink supply.
Replace the color ink cartridge. See
Section 5
Maintenance
/
Replacing
the Ink Cartridge.
The black
cartridge has a
low ink supply.
Replace the black cartridge. See
Section 5
Maintenance
/
Replacing
the Ink Cartridge.
A paper jam has
occurred inside
the machine or the
paper feeder is
empty.
n
Remove the jammed paper from
the paper feeder or the paper
exit tray, and press
Stop
.
n
If there is no paper in the paper
feeder, load paper and press
Stop
.
n
If there is paper in the paper
feeder, remove the paper form
the feeder, the reload the paper
and press
Stop
.