Xerox XK35C User Guide - Page 79

Maintenance/Replacing, the Ink Cartridge, Maintenance/Print Head, Nozzle procedure, Getting Started/

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Print Quality Problems (continued) Symptom Characters with white lines Incorrect format or characters do not align correctly at left margin. Cause and Solution n The print cartridge may be running out of ink. Replace the print cartridge. The Status monitor shows the amount of ink left in the cartridge. n Remove and reinstall the print cartridge. See Section 5 Maintenance/Replacing the Ink Cartridge. n The print head may need cleaning. See Section 5 Maintenance/Print Head Nozzle procedure. n If printing on transparencies, try changing the fill pattern in your application software. n The media is incorrectly loaded or is an unsupported size or type. See Section 1 Getting Started/Paper Guidelines. For special media, it is recommended to feed one sheet at a time. n Make sure you do not have hard-coded spaces at the left margin in your application. n The print head may need cleaning. See Section 5 Maintenance/Print Head Nozzle procedure. n The print cartridge may be mis-aligned. See Section 5 Maintenance/Cartridge Alignment. Ä Troubleshooting 65

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Troubleshooting
65
Print Quality Problems
(continued)
Symptom
Cause and Solution
Characters with white
lines
n
The print cartridge may be running out of
ink. Replace the print cartridge. The
Status monitor shows the amount of ink
left in the cartridge.
n
Remove and reinstall the print cartridge.
See Section 5
Maintenance/Replacing
the Ink Cartridge
.
n
The print head may need cleaning.
See
Section 5
Maintenance/Print Head
Nozzle procedure
.
n
If printing on transparencies, try changing
the fill pattern in your application
software.
Incorrect format or
characters do not align
correctly at left margin.
n
The media is incorrectly loaded or is an
unsupported size or type.
See Section 1
Getting Started/Paper Guidelines
.
For
special media, it is recommended to feed
one sheet at a time.
n
Make sure you do not have hard-coded
spaces at the left margin in your
application.
n
The print head may need cleaning. See
Section 5
Maintenance/Print Head
Nozzle procedure
.
n
The print cartridge may be mis-aligned.
See Section 5
Maintenance/Cartridge
Alignment
.
˜