ZyXEL NWA1121-NI User Guide - Page 129
Internet Access
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Chapter 12 Troubleshooting 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions • Try to access the NWA1121-NI using another service, such as Telnet. If you can access the NWA1121-NI, check the remote management settings to find out why the NWA1121-NI does not respond to HTTP. • If your computer is connected wirelessly, use a computer that is connected to a LAN/Ethernet port. I can see the Login screen, but I cannot log in to the NWA1121-NI. 1 Make sure you have entered the user name and password correctly. The default password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not on. 2 You cannot log in to the web configurator while someone is using the Telnet to access the NWA1121-NI. Log out of the NWA1121-NI in the other session, or ask the person who is logged in to log out. 3 Disconnect and re-connect the power adaptor or cord to the NWA1121-NI. 4 If this does not work, you have to reset the device to its factory defaults. See Section 2.2 on page 20. I cannot use FTP to upload new firmware. See the troubleshooting suggestions for I cannot see or access the Login screen in the web configurator. Ignore the suggestions about your browser. 12.3 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 12.1 on page 127. 2 2. Make sure your NWA1121-NI is connected to a networking device that provides Internet access. 3 If you are trying to access the Internet wirelessly, make sure the wireless settings on the wireless client are the same as the settings on the AP. 4 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. NWA1121-NI User's Guide 129