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Prestige 304 Broadband Sharing Gateway with 4-Port Switch Customer Support Please have the following information ready when you contact customer support. • Product model and serial number. • Warranty Information. • Date that you received your device. • Brief description of the problem and the steps you took to solve it. METHOD E-MAIL SUPPORT/SALES LOCATION WORLDWIDE [email protected] NORTH AMERICA [email protected] [email protected] [email protected] TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL +886-3-578-3942 +886-3-578-2439 +1-714-632-0882 800-255-4101 +1-714-632-0858 www.zyxel.com www.europe.zyxel.com ftp.europe.zyxel.com www.zyxel.com ftp.zyxel.com ZyXEL Communications Corp., 6 Innovation Road II, ScienceBased Industrial Park, HsinChu, Taiwan 300, R.O.C. ZyXEL Communications Inc., 1650 Miraloma Avenue, Placentia, CA 92870, U.S.A. SCANDINAVIA AUSTRIA [email protected] [email protected] [email protected] [email protected] GERMANY MALAYSIA [email protected] [email protected] [email protected] [email protected] +45-3955-0700 +45-3955-0707 +43-1-4948677-0 +43-1-4948678 www.zyxel.dk ftp.zyxel.dk www.zyxel.at ftp.zyxel.at +49-2405-6909-0 +49-2405-6909-99 +603-795-44-688 +603-795-34-407 www.zyxel.de www.zyxel.com.my ZyXEL Communications A/S, Columbusvej 5, 2860 Soeborg, Denmark. ZyXEL Communications Services GmbH. Thaliastrasse 125a/2/2/4 A-1160 Vienna, Austria ZyXEL Deutschland GmbH. Adenauerstr. 20/A4 D-52146 Wuerselen, Germany Lot B2-06, PJ Industrial Park, Section 13, Jalan Kemajuan, 46200 Petaling Jaya Selangor Darul Ehasn, Malaysia vi Customer Support

Section	Page
Copyright	2
Federal Communications Commission (FCC) Interference Statement	3
Information for Canadian Users	4
ZyXEL Limited Warranty	5
Customer Support	6
List of Figures	11
List of Tables	12
List of Diagrams	13
Preface	14
Getting to Know Your Prestige	17
The Prestige 304 Broadband Sharing Gateway With 4-Port Switch	17
Features of the Prestige 304	17
Broadband Internet Access via Cable or DSL Modem	19
Prestige Applications	19
Broadband Internet Access via Cable or DSL Modem	19
Hardware Installation	21
Prestige Front and Rear Panels	21
Front Panel LEDs	21
Prestige Rear Panel and Connections	22
WAN 10M Port	23
LAN 10/100M Ports	23
UPLINK Button	23
LAN 10/100M Connections/Uplink Button Usage at a Glance	24
POWER 5VDC Port	24
RESET Button	24
Additional Installation Requirements	24
Turning on Your Prestige	24
Resetting the Prestige	25
Procedure To Use The RESET Button	25
Prestige Configuration	25
Using the Web Configurator	25
Using FTP/TFTP	25
Using CI Commands	26
Introducing the Web Configurator	29
Accessing the Prestige Web Configurator	29
Navigating the Prestige Web Configurator	29
Overview of the Prestige Web Configurator	30
The Wizard Setup Screens	33
Wizard Setup – Screen 1	33
General Setup and System Name	33
Domain Name	33
Wizard Setup - Screen 2	33
Ethernet	33
PPTP Encapsulation	33
PPPoE Encapsulation	34
Wizard Setup – Screen 3	34
WAN IP Address Assignment	34
IP Address and Subnet Mask	35
DNS Server Address Assignment	36
WAN Setup	36
Basic Setup Complete	36
The Advanced Screens	37
The System Screen	37
General Setup	37
Dynamic DNS	37
Password	37
The LAN Screen	38
DHCP Setup	38
LAN TCP/IP	38
The WAN Screen	39
SUA/NAT	39
Introduction	40
The SUA Server Screen	40
Services and Port Numbers	40
Enabling and Disabling SUA	41
Configuring Servers Behind SUA (Example)	42
The Static Route Screen	43
Introduction	43
General Information About Static Routes	44
IP Static Route Setup	44
The Parental Control Screen	44
Tabs in the Parental Control Screen	45
E-mail	45
Keyword	45
Schedule	45
Trusted	45
Logs	45
The Maintenance Screens	47
Introduction	47
The System Status Screen	47
System Status	47
The DHCP Table Screen	47
The F/W (Firmware) Upgrade Screen	47
The Configuration Screen	47
Backup	48
Restore	48
Default	48
Firmware and Configuration File Maintenance	51
Filename Conventions	51
Backup Configuration	52
Using the FTP Command from the Command Line	52
Example of FTP Commands from the Command Line	53
GUI-based FTP Clients	53
Backup Configuration Using TFTP	53
TFTP Command Example	54
GUI-based TFTP Clients	54
Restore or Upload a Configuration File	55
Restore Using FTP	55
Restore Using FTP Session Example	55
Uploading a Firmware File	56
Firmware File Upload	56
FTP File Upload Command from the DOS Prompt Example	56
FTP Session Example of Firmware File Upload	56
TFTP File Upload	57
TFTP Upload Command Example	57
Troubleshooting	61
Problems Starting Up the Prestige	61
Problems with the Password	61
Problems with the LAN Interface	62
Problems with the WAN Interface	62
Problems with Internet Access	63
Appendix APPPoE	65
Appendix BPPTP	67
Appendix CPower Adapter Specifications	70
Glossary	71