1994 Chevrolet S10 Pickup Owner's Manual - Page 317

When contacting Chevrolet, please remember that your concern will likely be resolved in the dealership, using the dealership's facilities, equipment and personnel. That why we suggest you follow is Step One first if you have a concern. Customer Assistancefor the Hearingor Speech Impaired(TDD) To assist customers who have hearing difficulties, Chevrolet has installed special TDD (Telecommunication Devices the Deaf) equipment its for at Customer Assistance Center. Any hearing or speech impaired customer who has access to TDD or a conventional teletypewriter (TTY) can a communicate with Chevrolet by dialing:1-800-TDD-CHEV (1-800-833-2438). (TDD usersin Canada can dial 1-800-263-3830.) GM Participation in888 AUTO LlNE Alternative Dispute Resolution Program* *This program may not available in all states, depending on state law. be Canadian owners refer to your Warranty and Owner Assistance information booklet. General Motors reserves the right to change eligibility limitations and/or to discontinue participation in this program. its Both Chevrolet and your Chevrolet dealer are committed to making sure you are completely satisfied with your vehicle. Our experience has new shown if a situation arises where you feel your concern has not been adequately addressed, that the Customer Satisfaction Procedure described earlier in this section very successful. is There may be instances where an impartial third-party can assist arriving in at a solution a disagreement regarding vehicle repairs interpretation of to or the New Vehicle Limited Warranty. To assist in resolving these disagreements Chevrolet voluntarily participates in BBB AUTO LINE. BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle disputes between customers and automobile manufacturers. This program available free of charge to is customers who currently own lease a GM vehicle. or If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, write or them at the following address: BBB AUTO LINE Council of Better Business Bureaus 4200 Wilson Boulevard Suite 800 Arlington, VA 22203 Telephone: 1-800-955-5100