1996 Chevrolet Tahoe Owner's Manual - Page 381

Your satisfaction and goodwill are important to your dealer and Chevrolet. Normally, any concern you may have with your vehicle can be handled byyour selling or servicing dealer. Your dealer has the facility, trained technicians, special tools and up-to-date information to promptly address any issue which may arise. Chevrolet has empowered its dealers to makedecisions and repair vehicles, and they are eager to resolve your concern to your completesatisfaction. If your concern has not been resolved to your satisfaction, take the following steps: For helpoutside of the United States and Canada, call the following numbers as appropriate: In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the U S . Virgin Islands: 1-800-496-9994 0 , In the Dominican Republic: 1-800-75 1-41 35 (English) or 1-800-751-4136 (Spanish) In the Bahamas: 1-800-389-0009 In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0 122 In all other Caribbean countries: 1-809-763-13 15 In other overseas locations, call GM North American Export Sales in Canada at: 1-905-644-4112. ~, STEP ONE -- Discuss your concern with a member of dealer management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Serviceor Parts Manager, contact the owner of the dealershipor the General Manager. STEP TWO -- If after contactinga member of dealership management, it appearsyour concern cannot be resolved by the dealership without further help, contact the Chevrolet Customer Assistance Center by calling 1-800-222- 1020. In Canada, contact GMof Canada Customer Assistance Center in Oshawaby calling 1-800-263-3777 (English) or 1-800-263-7854 (French). 0 0 0 0