1996 Chevrolet Tahoe Owner's Manual - Page 386

1996 Chevrolet Tahoe Manual

Page 386 highlights

There may be instances ,where impartial third party an For warranty repairs during the Complete Vehicle can assistin arriving ata solution toa disagreement Coverage period in the New VehicleLimited Warranty, regarding vehicle repairs or interpretationthe New of interim transportation may be available under the Vehicle Limited Warranty. Toassist in resolving these Courtesy Transportation Program. Please consult your dealer for details. The Roadside Assistance program is disagreements, Chevrolet voluntarily participates in BBB AUTO LINE. available only in the United States and Canada. BBB AUTO LINE is an out-of-court program GM Participation in BBB AUTO administered by the Better Business Bureau system to LINE Alternative Dispute settle disputes .between customers and automobile manufacturers. This program is available freecharge of Resolution Program* to customerswho currently own or lease GM vehicle. a .. *This program may not be available in all states, If.you are not satisfied after following the Customer depending on statelaw. Canadian owners refer to your Satisfaction Procedure,you may contact the BBB using Warranty and Owner Assistance Information booklet. number, or write them at the General Motors reserves the right to change .eligibility the toll-free telephone following address: limitations and/or to discontinue its participation in this program. BBB AUTO LINE Council of Better Business Bureaus Both Chevrolet and your Chevrolet dealer committed are 4200 Wilson Boulevard to making sure you are completely satisfied with your new Suite 800 vehicle. Our experience has shown that, ifa situation Arlington, VA 22203 arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure Telephone: 1-800-955-5 100 described earlier in this section is very successful. -- 8-7

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For
warranty repairs during
the
Complete Vehicle
Coverage period in the
New
Vehicle Limited Warranty,
interim transportation may be available
under
the
Courtesy Transportation Program.
Please
consult
your
dealer for
details.
The
Roadside
Assistance
program
is
available only in the United States
and
Canada.
GM
Participation in
BBB
AUTO
LINE
--
Alternative
Dispute
Resolution
Program*
..
*This program may
not be
available in all
states,
depending on
state
law. Canadian
owners
refer
to
your
Warranty and
Owner
Assistance
Information
booklet.
General Motors reserves the
right
to
change
.eligibility
limitations and/or to
discontinue
its
participation
in
this program.
Both
Chevrolet
and
your
Chevrolet
dealer
are committed
to
making
sure
you
are
completely
satisfied
with
your
new
vehicle.
Our
experience
has
shown
that,
if a situation
arises
where
you
feel
your
concern
has
not
been
adequately
addressed,
the
Customer
Satisfaction
Procedure
described
earlier
in
this
section
is
very
successful.
There may be instances
,where
an
impartial
third
party
can
assist
in
arriving
at a solution
to a disagreement
regarding
vehicle
repairs
or
interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving
these
disagreements,
Chevrolet
voluntarily
participates
in
BBB AUTO
LINE.
BBB AUTO LINE is an
out-of-court
program
administered by the
Better
Business
Bureau
system
to
settle
disputes
.between
customers
and
automobile
manufacturers.
This
program
is
available
free
of charge
to
customers who currently
own
or
lease
a
GM
vehicle.
If. you are not satisfied
after
following
the
Customer
Satisfaction
Procedure, you
may contact
the
BBB
using
the
toll-free
telephone
number, or write
them
at
the
following
address:
BBB
AUTO
LINE
Council of Better
Business
Bureaus
4200
Wilson Boulevard
Suite
800
Arlington, VA
22203
Telephone: 1-800-955-5
100
8-7