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1996 Chevrolet Tahoe Owner's Manual - Page 387

1996 Chevrolet Tahoe Manual

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To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors. We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. TheBBB will attempt to resolve thecomplaint serving as an intermediary between you and Chevrolet. If this mediation is unsuccessful, an informal hearing will be scheduled where eligiblecustomers may present their case to an impartial third-party arbitrator. The arbitratorwill make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 4-0 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filinga claim with a. state-run arbitration program or inthe courts.For further information, contact the BBB at 1-800-955-5 100 or the Chevrolet Customer Assistance Center at 1-800-222- 1020. REPORTING SAF-TY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash' or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists-in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) orwrite to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from theHotline. 8-8

Section	Page
Table of Contents	2
Seats and Restraint Systems	8
Power Driver’s Seat (Option)	9
Rear Seats	14
Safety Belts: They’re for Everyone	23
Why Safety Belts Work	24
Here Are Questions Many People Ask About Safety Belts -- and the Answers	27
How to Wear Safety Belts Properly	28
Supplemental Inflatable Restraint (SIR) System	36
Safety Belt Use During Pregnancy	42
Right Front Passenger Position	43
Center. Passenger Position	43
Rear Seat Passengers	45
Children	50
Child Restraints	52
Larger Children	59
Safety Belt Extender	62
Checking Your Restraint Systems	62
Replacing Restraint System Parts After a Crash	63
Features and Controls	64
Keys	64
Door Locks	65
Keyless Entry System (Option)	67
Theft	71
New Vehicle “Break-In”	72
Ignition Positions	73
Starting Your Gasoline Engine	74
Engine Coolant Heater (Option)	75
Automatic Transmission Operation	77
Shifting Into PARK (P)	85
Parking Over Things That Burn	87
Engine Exhaust	88
Running Your Engine While You’re Parked	88
Windows	90
Horn	91
Tilt Wheel (Option)	91
Multifunction Lever	92
Lamps	98
Interior Lamps	101
Mirrors	102
Storage Compartments	105
Luggage Carrier (Option)	113
Cigarette LightedAshtrays	115
Sun Visors	116
Power Outlets	116
Instrument Panel	117
Comfort Controls and Audio Systems	132
Comfort Controls	132
Standard Climate Control System	132
Optional Climate Control System	133
Rear Air Conditioning and Heating Systems (Suburban) ’	134
Air Conditioning	137
Heating	138
Ventilation System	138
efogging and Defrosting D	139
Audio Systems	140
Setting the Clock for Systems without Automatic Tone Control	141
Setting the Clock for Systems with Automatic Tone Control	141
AM-FM Stereo	141
AM-FM Stereo with Cassette Tape Player (Option)	143
AM-FM Stereo with Cassette Tape and Automatic Tone Control (Option)	145
AM-FM Stereo with Compact Disc Player and Automatic Tone Control (Option)	151
Theft-Deterrent Feature	155
Understanding Radio Reception	157
Care of Your Cassette Tape Player	158
Care of Your Compact Discs	159
Fixed Mast Antenna	159
Your Driving and the Road	160
Defensive Driving	160
Drunken Driving	161
Control of a Vehicle	164
Braking	164
Anti-Lock Brakes	165
Steering	167
Off-Road Recovery	169
Passing	170
Loss of Control	171
Driving Guidelines	172
Off-Road Driving with Your Four-Wheel-Drive Vehicle	173
Driving at Night	186
Night Vision	187
Driving in Rain and on Wet Roads	188
City Driving	191
Freeway Driving	192
Before Leaving on a Long Trip	193
Highway Hypnosis	194
Hill and Mountain Roads	194
Winter Driving	196
Loading Your Vehicle	200
Towing a Trailer	202
Power Winches	213
Power Take-Off (PTO)	213
Problems on the Road	216
Hazard Warning Flashers	216
Jump Starting	217
Towing Your Vehicle	221
Engine Overheating (Gasoline Engine)	224
Cooling System -- Gasoline Engines	226
If a Tire Goes Flat	234
Changing a Flat Tire	235
If You’re Stuck: In Sand, Mud, Ice or Snow	251
Service and Appearance Care	254
Fuel (Gasoline Engine)	256
Checking Things Under the Hood	259
Engine Oil (Gasoline Engine)	265
Air Cleaner	269
Automatic Transmission Fluid	271
Rear Axle	275
Four- Wheel Drive	275
Front Axle	276
Engine Coolant	278
Radiator Pressure Cap	281
Thermostat	281
Power Steering Fluid	282
Windshield Washer Fluid	283
Brakes	284
Fluid Leak Check	287
Battery	288
Bulb Replacement	288
Halogen Bulbs	288
Windshield Wiper Blade Replacement	295
Tires	296
Appearance Care	304
Cleaning the Inside of Your Vehicle	305
Cleaning the Outside of Your Vehicle	309
Vehicle Identification Number (VIN)	313
Electrical System	314
Replacement Bulbs	321
Capacities and Specifications	323
Air Conditioning Refrigerants	326
Maintenance Schedule	328
Introduction	328
Your Vehicle and the Environment	328
How This Section is Organized	329
Part A:’ Scheduled-Maintenance Services	330
Using Your Maintenance Schedule	330
Selecting the Right Schedule	330
Maintenance Schedule	331
Part B: Owner Checks and Services	369
At Each Fuel Fill	369
At Least Once a Month	369
At Least Twice a Year	370
At Least Once a Year	370
Part C: Periodic Maintenanc,Inspections	373
Part D: Recommended Fluids and Lubricants,	375
Part E: Maintenance Record	378
Customer Assistance Information	380
'Reporting Safety Defects'	387
REPORTING SAF-TY DEFECTS TO THE UNITED STATES GOVERNMENT	387
REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT	388
REPORTING SAFETY DEFECTS TO GENERAL MOTORS	388
Service and Owner Publications em	388

Match case Limit results 1 per page

To file a claim, you will be asked to provide your name

and address, your Vehicle Identification Number (VIN)

and a statement of the nature of your complaint.

Eligibility is limited by vehicle age and mileage, and

other factors.

We prefer

you

utilize the Customer Satisfaction

Procedure before you resort to AUTO

LINE,

but you

may contact the BBB at any time.

The BBB will attempt

resolve

the complaint serving as an intermediary

between you and Chevrolet. If this mediation is

unsuccessful, an informal hearing will be scheduled

where

eligible customers may present their case

impartial third-party arbitrator.

The

arbitrator will make

decision which you may

or reject. If you accept the decision, GM will be

bound

by that decision. The

entire

dispute

resolution

procedure should ordinarily take about

4-0

days

from

the

time you file a claim until a decision is made.

Some state laws may require you to use this program

before

filing a claim with a.

state-run

arbitration program

the

courts. For further information, contact the

BBB at 1-800-955-5 100 or the Chevrolet Customer

Assistance Center at 1-800-222- 1020.

REPORTING

SAF-TY

DEFECTS

THE

UNITED

STATES

GOVERNMENT

you believe that your vehicle has a defect which could

cause a crash'

could

cause injury or death, you

should

immediately inform the National Highway

Traffic

Safety Administration (NHTSA), in addition to

notifying General Motors.

If NHTSA receives similar complaints, it may open

investigation, and if it finds that a safety defect exists-in

a group of vehicles, it may order a recall and

remedy

campaign. However, NHTSA cannot become involved

in individual problems between you,

your dealer or

General Motors.

To contact NHTSA,

you

may either call the

Auto

Safety

Hotline toll-free at 1-800-424-9393 (or 366-0123 in

the

Washington, D.C. area)

orwrite to:

NHTSA,

U.S.

Department of Transportation

Washington,

D.C.

20590

You can

also

obtain

other information about motor

vehicle safety from

the Hotline.

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