2002 Ford Focus Owner Guide 4th Printing - Page 251

2002 Ford Focus Manual

Page 251 highlights

Customer Assistance REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle has a defect which could cause a crash, or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline tollĆfree at 1Ć800Ć424Ć9393 (202Ć366Ć0123 in the Washington D.C. area) or write to: NHTSA U.S.Department of Transportation 400 Seventh Street Washington D.C. 20590 You can also obtain other information about motor vehicle safety from the Hotline. 251

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Customer Assistance
251
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If
you
believe that your
vehicle has
a defect which could
cause a
crash,
or
could
cause injury or
death, you
should
immediately
inform the
National
Highway
Traffic Safety
Administration
(NHTSA)
in
addition
to notifying
Ford
Motor
Company.
If
NHTSA
receives
similar
complaints,
it
may
open
an
investigation,
and if
it
finds that a
safety
defect exists
in
a
group
of
vehicles,
it may
order a
recall and
remedy
campaign.
However,
NHTSA
cannot become
involved
in
individual
problems
between
you,
your
dealer
or
Ford
Motor
Company.
To contact
NHTSA,
you may
either
call
the
Auto Safety Hotline tollĆfree
at 1Ć800Ć424Ć9393
(202Ć366Ć0123
in
the
Washington
D.C. area) or
write
to:
NHTSA
U.S.Department
of
Transportation
400
Seventh
Street
Washington
D.C.
20590
You
can
also
obtain
other
information
about
motor
vehicle
safety
from the Hotline.