Brother International DCP-J152W Basic Users Guide - Page 56

Black Start, Color Start, Error Message, Cause, Action, Paper Jam, Unable to CleanXX, Wrong Ink Color

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Error Message Paper Jam Unable to CleanXX Unable to Init.XX Unable to PrintXX Unable to ScanXX Wrong Ink Color Wrong Paper Size 44 Cause Action The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam on page 45. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. Make sure paper is not still jammed in the machine. (See Additional paper jam clear operations on page 48.) Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. (See Advanced User's Guide: Cleaning the paper pick-up rollers.) The machine has a mechanical problem. -OR- A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes and then reconnect it. An ink cartridge has been installed in the wrong position. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. The Paper Size setting does not 1 Check that the Paper Size you match the size of paper in the tray. Or, choose matches the size of the you did not set the paper guides in the paper in the tray. tray to the indicators for the paper size you are using. (See Paper Size on page 16.) 2 Make sure you loaded the paper in a Portrait position, and set the paper guides at the indicators for your paper size. (See Loading paper and other print media on page 10.) 3 After you have checked the paper size and the paper position, press Black Start or Color Start. If you are printing from your computer, make sure the paper size you choose in the printer driver matches the size of paper in the tray. For more information, see Software and Network User's Guide: Change the Paper Size (Windows®) or Change the Paper Size (Macintosh).

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44
Paper Jam
The paper is jammed in the machine.
Remove the jammed paper by
following the steps in
Printer jam or
paper jam
on page 45.
Make sure the paper length guide is
set to the correct paper size. DO NOT
extend the paper tray when you load
A5 or smaller size paper.
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine. (See
Additional paper jam clear operations
on page 48.)
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(See Advanced User’s Guide:
Cleaning the paper pick-up rollers
.)
Unable to CleanXX
Unable to Init.XX
Unable to PrintXX
Unable to ScanXX
The machine has a mechanical
problem.
—
OR
—
A foreign object, such as a paper clip
or a piece of ripped paper, is in the
machine.
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and then reconnect it.
Wrong Ink Color
An ink cartridge has been installed in
the wrong position.
Check which ink cartridges are not
matched by color to their ink cartridge
positions and move them to their
correct positions.
Wrong Paper Size
The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper
size you are using.
1
Check that the
Paper Size
you
choose matches the size of the
paper in the tray.
(See
Paper Size
on page 16.)
2
Make sure you loaded the paper
in a Portrait position, and set the
paper guides at the indicators for
your paper size. (See
Loading
paper and other print media
on page 10.)
3
After you have checked the paper
size and the paper position, press
Black Start
or
Color Start
.
If you are printing from your
computer, make sure the paper size
you choose in the printer driver
matches the size of paper in the tray.
For more information, see Software
and Network User’s Guide:
Change
the Paper Size (Windows
®
)
or
Change the Paper Size (Macintosh)
.
Error Message
Cause
Action