Brother International IntelliFax-2840 Basic Users Guide - English - Page 106

Hollow print, Thick Paper, All black, White lines across the Examples of poor print quality

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Examples of poor print quality Hollow print Recommendation  Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. (See Acceptable paper and other print media uu page 16.)  Choose Thick Paper mode in the printer driver (for MFC-7240), choose Thick in the machine's Paper Type menu setting or use thinner paper than you are currently using. (See Paper Type uu page 16 and (for MFC-7240) Software User's Guide: Basic tab.)  Check the machine's environment. Conditions such as high humidity can cause hollow print. (See Product Safety Guide: Choosing a location.)  The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 62.)  Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a). (See Cleaning the corona wire uu page 60.)  The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 62.)  The fuser unit may be contaminated. Call Brother Customer Service. All black ABCDEFGH abcdefghijk ABCD abcde 01234 White lines across the page ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page  Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems.  Make sure that you choose the appropriate media type in the printer driver (for MFC-7240) or in the machine's Paper Type menu setting. (See Acceptable paper and other print media uu page 16 and (for MFC-7240) Software User's Guide: Basic tab.)  The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time.  The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 62.)  Clean the corona wire of the drum unit. (See Cleaning the corona wire uu page 60.)  Clean the drum surface. (See Advanced User's Guide: Cleaning the drum unit.)  The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 62.) 94

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94
Hollow print
Make sure that you use paper that meets our specifications.
Rough-surfaced paper may cause the problem. (See
Acceptable
paper and other print media
uu
page 16.)
Choose
Thick Paper
mode in the printer driver (for MFC-7240),
choose
Thick
in the machine’s Paper Type menu setting or use
thinner paper than you are currently using. (See
Paper Type
uu
page 16 and (for MFC-7240)
Software User’s Guide
:
Basic
tab
.)
Check the machine’s environment. Conditions such as high
humidity can cause hollow print. (See Product Safety Guide:
Choosing a location
.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit
uu
page 62.)
All black
Clean the corona wire inside the drum unit by sliding the green
tab. Be sure to return the green tab to the home position (
a
). (See
Cleaning the corona wire
uu
page 60.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit
uu
page 62.)
The fuser unit may be contaminated. Call Brother Customer
Service.
White lines across the page
Make sure that you use paper that meets our specifications. A
rough surfaced paper or thick print media can cause problems.
Make sure that you choose the appropriate media type in the
printer driver (for MFC-7240) or in the machine’s
Paper Type
menu setting. (See
Acceptable paper and other print media
uu
page 16 and (for MFC-7240) Software User’s Guide:
Basic
tab
.)
The problem may disappear by itself. Print multiple pages to clear
this problem, especially if the machine has not been used for a
long time.
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit
uu
page 62.)
Lines across the page
Clean the corona wire of the drum unit. (See
Cleaning the corona
wire
uu
page 60.)
Clean the drum surface. (See Advanced User’s Guide:
Cleaning
the drum unit
.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit
uu
page 62.)
Examples of poor print quality
Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234