Brother International MFC-9010CN Users Manual - English - Page 62

Scanning difficulties, Software difficulties, Printing difficulties continued, Job Cancel

Get Brother International MFC-9010CN - Color LED - All-in-One PDF manuals and user guides
UPC - 012502622383
View all Brother International MFC-9010CN manuals
Add to My Manuals
Save this manual to your list of manuals

Page 62 highlights

Printing difficulties (continued) Difficulties The machine prints unexpectedly or it prints garbage. The machine prints the first couple of pages correctly, then some pages have text missing. The headers or footers appear when the document displays on the screen but they do not show up when it is printed. The machine is not printing or has stopped printing. Suggestions „ Pull out the paper tray and wait until the machine stops printing. Then turn off the machine's power switch and disconnect from the power for several minutes. „ Check the settings in your application to make sure it is set up to work with your machine. „ Check the settings in your application to make sure that it is set up to work with your machine. „ Your computer is not recognizing the machine's input buffer's full signal. Make sure that you connected the interface cable correctly. (See the Quick Setup Guide.) There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. (See Unprintable area on page 14.) Press Job Cancel. As the machine cancels the job and clears it from the memory it may produce an incomplete printout. Scanning difficulties Difficulties TWAIN errors appear while scanning. OCR does not work. Network scanning does not work. Suggestions Make sure that the Brother TWAIN driver is chosen as the primary source. In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. Try increasing the scanning resolution. See Network difficulties on page 52. Software difficulties Difficulties Cannot install software or print. Cannot perform '2 in 1' or '4 in 1' printing. The machine does not print from Adobe® Illustrator®. Suggestions Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. Check that the paper size setting in the application and in the printer driver are the same. Try to reduce the print resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) 50

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
50
The machine prints unexpectedly
or it prints garbage.
Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine’s power switch and disconnect from the power for several
minutes.
Check the settings in your application to make sure it is set up to work with
your machine.
The machine prints the first couple
of pages correctly, then some
pages have text missing.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the
Quick Setup
Guide
.)
The headers or footers appear
when the document displays on the
screen but they do not show up
when it is printed.
There is an unprintable area on the top and bottom of the page. Adjust the top and
bottom margins in your document to allow for this. (See
Unprintable area
on page 14.)
The machine is not printing or has
stopped printing.
Press
Job Cancel
.
As the machine cancels the job and clears it from the memory it may produce an
incomplete printout.
Scanning difficulties
Difficulties
Suggestions
TWAIN errors appear while
scanning.
Make sure that the Brother TWAIN driver is chosen as the primary source. In
PaperPort
™
11SE, click
File
,
Scan or Get Photo
and choose the Brother TWAIN
driver.
OCR does not work.
Try increasing the scanning resolution.
Network scanning does not work.
See
Network difficulties
on page 52.
Software difficulties
Difficulties
Suggestions
Cannot install software or print.
Run the
Repair MFL-Pro Suite
program on the CD
-
ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
The machine does not print from
Adobe
®
Illustrator
®
.
Try to reduce the print resolution. (See
Advanced tab
in the
Software User’s Guide
on the CD
-
ROM.)
Printing difficulties (continued)
Difficulties
Suggestions