Canon MF7280 imageCLASS MF7280 Sending Guide - Page 313

List of Error Codes without Messages, problem. See

Page 313 highlights

Cannot connect to the selected server. Check the settings. Cause The machine cannot connect to the specified IP address/port. Remedy Check the Gateway Address setting in IP Address Settings in TCP/IP Settings in Network Settings in System Settings (from the Additional Functions screen). (See Chapter 3, "Using a TCP/IP Network," in the Network Guide.) List of Error Codes without Messages If an error occurs while a document is being sent or received, an error code is displayed in the job log on the System Monitor screen, and is included in various reports. Check the error code, and then take the required steps to resolve the problem. (See Chapter 8, "Checking/Changing the Send/Receive Status," and "Report and List Samples," on p. 12-2.) # 0001 Cause Remedy Paper or originals are jammed. Place the document properly into the feeder or on the platen glass, and remove any jammed paper or originals. (See Chapter 7, "Troubleshooting," in the Reference Guide.) # 0003 Troubleshooting Cause Communications that take longer than the preset time (64 minutes) caused the error. Remedy 1 Reduce the resolution or divide the document into two or more parts, and then try sending the document again. (See "Resolution," on p. 3-12.) Remedy 2 When receiving a document, ask the sender to either reduce the resolution at 11 which the document is scanned, or divide the document into two or more parts before sending it. # 0009 Cause 1 There is no paper. Remedy Load paper. (See Chapter 6, "Routine Maintenance," in the Reference Guide.) Cause 2 The paper drawer is not correctly inserted into the machine. Remedy Insert the paper drawer properly. (See Chapter 6, "Routine Maintenance," in the Reference Guide.) Error Messages 11-7

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Error Messages
11-7
11
Troubleshooting
Cannot connect to the selected server. Check the settings.
Cause
The machine cannot connect to the specified IP address/port.
Remedy
Check the Gateway Address setting in IP Address Settings in TCP/IP Settings
in Network Settings in System Settings (from the Additional Functions screen).
(See Chapter 3, "Using a TCP/IP Network," in the
Network Guide
.)
List of Error Codes without Messages
If an error occurs while a document is being sent or received, an error code is
displayed in the job log on the System Monitor screen, and is included in various
reports. Check the error code, and then take the required steps to resolve the
problem. (See Chapter 8, "Checking/Changing the Send/Receive Status," and
"Report and List Samples," on p. 12-2.)
# 0001
Cause
Paper or originals are jammed.
Remedy
Place the document properly into the feeder or on the platen glass, and remove
any jammed paper or originals. (See Chapter 7, "Troubleshooting," in the
Reference Guide
.)
# 0003
Cause
Communications that take longer than the preset time (64 minutes) caused the
error.
Remedy 1
Reduce the resolution or divide the document into two or more parts, and then
try sending the document again. (See "Resolution," on p. 3-12.)
Remedy 2
When receiving a document, ask the sender to either reduce the resolution at
which the document is scanned, or divide the document into two or more parts
before sending it.
# 0009
Cause 1
There is no paper.
Remedy
Load paper. (See Chapter 6, "Routine Maintenance," in the
Reference Guide
.)
Cause 2
The paper drawer is not correctly inserted into the machine.
Remedy
Insert the paper drawer properly. (See Chapter 6, "Routine Maintenance," in the
Reference Guide
.)