Cisco WRP400-G1 Administration Guide - Page 167

Troubleshooting

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D Troubleshooting This appendix provides solutions to problems that may occur during the installation and operation of the WRP400s. NOTE If you can't find an answer here, visit Cisco Community Central > Small Business Support Communityat the following URL: www.myciscocommunity.com/community/smallbizsupport/ voiceandconferencing/ata Q. I want to access the Configuration Utility, but the address I entered did not work. Use the Interactive Voice Response Menu to find out the Internet IP address. Follow these steps: 1. Use a telephone connected to the Phone 1 port of the WRP400. 2. Press **** (in other words, press the star key four times). 3. After the greeting plays, press 110#. 4. Write down the IP address as it is announced. 5. Press 7932#. 6. Press 1 to enable WAN access to the Configuration Utility. 7. Open a web browser on a networked computer. 8. Start Internet Explorer and enter the IP address of the WRP400. Cisco Small Business WRP400 Administration Guide 165

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D
Cisco Small Business WRP400 Administration Guide
165
Troubleshooting
This appendix provides solutions to problems that may occur during the
installation and operation of the WRP400s.
NOTE
If you can't find an answer here, visit Cisco Community Central > Small Business
Support Communityat the following URL:
www.myciscocommunity.com/community/smallbizsupport/
voiceandconferencing/ata
Q.
I want to access the Configuration Utility, but the address I entered did
not work.
Use the Interactive Voice Response Menu to find out the Internet IP address.
Follow these steps:
1.
Use a telephone connected to the Phone 1 port of the WRP400.
2.
Press
****
(in other words, press the star key four times).
3.
After the greeting plays, press
110#
.
4.
Write down the IP address as it is announced.
5.
Press
7932#
.
6.
Press
1
to enable WAN access to the Configuration Utility.
7.
Open a web browser on a networked computer.
8.
Start Internet Explorer and enter the IP address of the WRP400.