Compaq 1750 Armada 1700 Family of Personal Computers Reference Guide - Page 143

Solving Audio Problems, Problem, Possible Cause, Solution

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Solving Audio Problems Continued Problem Possible Cause Solution External microphone You are using the Check to see if you are does not work wrong type of using a monophonic microphone or electret condenser microphone plug for the microphone with a computer. 3.5-mm plug. The microphone may not be connected properly. Ensure that the microphone plug is properly connected to the microphone line-in jack. Sound source not selected. Ensure that microphone is selected as the recording source in Control PanelÆ Multi-media and that the recording level is adjusted. No sound is coming Audio settings are not Check the game from the game set correctly. program's audio settings. program Volume on the computer is turned down. Adjust the speaker volume control on the left side of the computer. Headphones are connected. Use or disconnect the headphones. No sound is coming Volume or mixing from the head- controls are set phones incorrectly. Adjust volume of stereo speakers using the volume controls on the left side of the computer. Use the volume control and mixing features available in Control Panel Æ Multimedia. Sound source not selected. Verify that the sound source is selected in Control Panel Æ Multimedia. The headphones are Check the connection. connected to the wrong jack. Volume is too low or Volume and/or mixing Check the volume and too loud controls are set mixer controls in Control incorrectly. Panel Æ Multimedia. Adjust volume of stereo speakers using the volume controls on the left side of the computer. Troubleshooting 16-3

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Troubleshooting
16-3
Solving Audio Problems
Problem
Possible Cause
Solution
External microphone
does not work
You are using the
wrong type of
microphone or
microphone plug for the
computer.
Check to see if you are
using a monophonic
electret condenser
microphone with a
3.5-mm plug.
The microphone may
not be connected
properly.
Ensure that the
microphone plug is
properly connected to the
microphone line-in jack.
Sound source not
selected.
Ensure that microphone is
selected as the recording
source in Control Panel
˘
Multi-media and that the
recording level is adjusted.
No sound is coming
from the game
program
Audio settings are not
set correctly.
Check the game
program’s audio settings.
Volume on the
computer is turned
down.
Adjust the speaker volume
control on the left side of
the computer.
Headphones are
connected.
Use or disconnect the
headphones.
No sound is coming
from the head-
phones
Volume or mixing
controls are set
incorrectly.
Adjust volume of stereo
speakers using the
volume controls on the
left side of the computer.
Use the volume control
and mixing features
available in Control
Panel
˘
Multimedia.
Sound source not
selected.
Verify that the sound
source is selected in
Control Panel
˘
Multimedia.
The headphones are
connected to the wrong
jack.
Check the connection.
Volume is too low or
too loud
Volume and/or mixing
controls are set
incorrectly.
Check the volume and
mixer controls in Control
Panel
˘
Multimedia.
Adjust volume of stereo
speakers using the volume
controls on the left side of
the computer.