Compaq 1750 Armada 1700 Family of Personal Computers Reference Guide - Page 154

Solving Modem Problems Continued Problem Possible Cause Solution Garbled or missing Noisy phone line. characters, or slow data transfer speed Contact your local telephone company for a phone line filter. Check your telephone and modem cable connections. If they are slightly loose, this can cause noise on the line. Recurring prompt to confirm country selection Current modem country section does not match initial default. To disable these reminders, change the Home Country selection in the CSA to match the Current Country selection. Refer to "Changing the Country Selection," Chapter 7. Unable to connect the internal modem at speeds above 33.6Kbps The site called does not support 56K or supports an incompatible 56K implementation. The internal modem supports K56flex. Information about Internet service providers (ISPs) that support K56flex may be found on the Compaq web site at www.compaq.com. This site also contains information about updates that may be available for the 56K code in your modem. The phone line used does not support 56K implementation. The 56K protocol requires that the phone line used must contain no more than one analog-to-digital conversion. Try connecting from an alternate site. The phone line used is noisy. The 56K protocol will fall back to lower speeds if the phone line is too noisy for a high-speed connection. Try switching to another phone line. 16-14 Troubleshooting