Compaq 1750 Armada 1700 Family of Personal Computers Reference Guide - Page 165

Solving Infrared Problems, Problem, Possible Cause, Solution, Continued

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Solving Infrared Problems Continued Problem Possible Cause Solution Cannot transmit data Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connections. Remove the interfering light source(s). There is interference from other wireless devices. Keep remote control devices such as wireless headphones and other audio devices away from the infrared connections. A physical obstruction is in the way. Do not place objects that will interfere with a lineof-sight data transmission between the two devices. One of the devices was moved during data transmission. Do not move either device during data transmission. The orientation of the Adjust the devices so that units is incorrect. they point directly at each other. The distance between Verify that devices are not the devices is too more than 1.5 feet (0.5 great. meter) apart. Infrared port does not work Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connection. Remove the interfering light source(s). There is interference from other wireless devices. Keep remote control devices such as wireless headphones and other audio devices away from the infrared connections. Troubleshooting 16-25

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Troubleshooting
16-25
Solving Infrared Problems
Continued
Problem
Possible Cause
Solution
Cannot transmit data
Direct sunlight,
fluorescent light, or
flashing incandescent
light is close to the
infrared connections.
Remove the interfering
light source(s).
There is interference
from other wireless
devices.
Keep remote control
devices such as wireless
headphones and other
audio devices away from
the infrared connections.
A physical obstruction
is in the way.
Do not place objects that
will interfere with a line-
of-sight data transmission
between the two devices.
One of the devices
was moved during
data transmission.
Do not move either
device during data
transmission.
The orientation of the
units is incorrect.
Adjust the devices so that
they point directly at each
other.
The distance between
the devices is too
great.
Verify that devices are not
more than 1.5 feet (0.5
meter) apart.
Infrared port does
not work
Direct sunlight,
fluorescent light, or
flashing incandescent
light is close to the
infrared connection.
Remove the interfering
light source(s).
There is interference
from other wireless
devices.
Keep remote control
devices such as wireless
headphones and other
audio devices away from
the infrared connections.