Dell 2355DN Service Manual - Page 48

Clearing Jams in the Paper Tray, Open/Close Front Door

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Alignment and Troubleshooting 2. If you cannot see the paper or cannot pull the jammed paper out, open the document cover. 3. Remove the document from the feed area by carefully pulling it gently to the right. 4. Close the document cover. Then load the documents back into the DADF. 4.1.2.2 Clearing Jams in the Paper Tray When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear the paper jam. Operator Panel Message Location of Jam Paper Jam 0 Open Tray 1 Paper Feed Jam (tray 1) Paper Feed Jam (optional tray 2) Paper Jam 1 Fuser Area Jam Remove Cartridge Paper Jam 2 Paper Exit Jam Open Rear Door Duplex jam 0 between the duplex unit and fuser area Remove paper & Open/Close Front Door Duplex jam 1 in the duplex unit Open Rear Door Go to "Paper Feed Jam (tray 1)" or "Paper Feed Jam (optional tray 2)". "Fuser Area Jam". "Paper Exit Jam". "Duplex Jam 0". "Duplex Jam 1". To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam. 4-8 Service Manual

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Alignment and Troubleshooting
4-8
Service Manual
4.1.2.2 Clearing Jams in the Paper Tray
When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear
the paper jam.
Operator Panel Message
Location of Jam
Go to
Paper Jam 0
Paper Feed Jam (tray 1)
Paper Feed Jam (optional tray 2)
“Paper Feed Jam (tray 1)” or
“Paper Feed Jam (optional tray 2)”.
Open Tray 1
Paper Jam 1
Fuser Area Jam
“Fuser Area Jam”.
Remove Cartridge
Paper Jam 2
Paper Exit Jam
“Paper Exit Jam”.
Open Rear Door
Duplex jam 0
between the duplex unit and fuser area
“Duplex Jam 0”.
Remove paper &
Open/Close Front Door
Duplex jam 1
in the duplex unit
“Duplex Jam 1”.
Open Rear Door
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the
jam.
2.
If you cannot see the paper or cannot pull the
jammed paper out, open the document cover.
3.
Remove the document from the feed area by
carefully pulling it gently to the right.
4.
Close the document cover. Then load the
documents back into the DADF.