Dell 2355DN Service Manual - Page 99

Paper Jam Mis-Feeding, The Main PBA board defected

Get Dell 2355DN PDF manuals and user guides View all Dell 2355DN manuals
Add to My Manuals
Save this manual to your list of manuals

Page 99 highlights

Alignment and Troubleshooting Paper Jam (Mis-Feeding) Sounds the solenoid on when starts NO print? YES Does the NO paper move? YES Does the paper move more than NO 100mm? YES The Main PBA board defected -> Replace boards The solenoid defected -> Replace it The pick-up unit is assembled wrong -> Re-assemble or replace the unit Too many papers in the feeder? YES Feeder sensor is assembled NO reverse? YES The sensor and Main PBA defected -> Repair/replace Switch them Paper guides NO fit the paper width? YES Reduce the amount and re-test Take out the paper and re-insert NO Paper end curled? YES Use the recommended and quality paper Does the NO extender pulled out? Pull out the extender YES Use the MPF for the thick paper such as envelope and cardstock 4-59 Service Manual

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
Alignment and Troubleshooting
4-59
Service Manual
Paper Jam (Mis-Feeding)
Sounds the
solenoid on when starts
print?
Does the
paper move?
Does the
paper move more than
100mm?
The Main PBA board defected
-> Replace boards
The solenoid defected
-> Replace it
The pick-up unit is
assembled wrong
-> Re-assemble or replace
the unit
Feeder
sensor is assembled
reverse?
Switch them
The sensor and
Main PBA defected
-> Repair/replace
Too many
papers in the
feeder?
Paper guides
fit the paper width?
Paper end curled?
Does the
extender pulled out?
<Recommendation>
Use the MPF for the thick
paper such as envelope
and cardstock
Reduce the amount
and re-test
Take out the paper
and re-insert
Use the recommended
and quality paper
Pull out the
extender
NO
NO
NO
NO
NO
NO
NO
YES
YES
YES
YES
YES
YES
YES
YES