Dell 944 All In One Inkjet Printer Owner's Manual - Page 82

Error Messages and Lights

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www.dell.com | support.dell.com Error Messages and Lights The following error messages can be found on your computer screen or operator panel display. Error Message: Alignment Error Ensure the tape is removed from both cartridges. Press Select to retry alignment. Card Format The memory card formatting is not supported. Format the card in your digital camera. Carrier jam 1 Clear the carrier jam. 2 Press Select to continue. Cartridge Error Insert print cartridges in the correct positions: Left: Black or Photo Right: Color Cartridge Missing Install a black or photo print cartridge on the left side. Cartridge Missing Install a color print cartridge on the right side. Error XXXX What it indicates: The tape was not removed from the ink cartridges before the cartridges were installed. The memory card inserted in the printer is incorrectly formatted. A printhead carrier jam exists in the printer. The ink cartridges are installed in the wrong position. A black or photo cartridge is missing. A color cartridge is missing. If the LCD displays Error followed by a 4-digit number, an advanced error has occurred. Solution: Remove the tape from the ink cartridges. For more information, see "Replacing Ink Cartridges" on page 71. Reformat the memory card. Refer to the documentation that came with your digital camera for more information. Clear the carrier jam, and then press the Select button . Remove and reinstall the ink cartridges in the correct position. For more information, see "Replacing Ink Cartridges" on page 71. Insert a black or photo cartridge in the left cartridge carrier. For more information, see "Replacing Ink Cartridges" on page 71. Insert a color cartridge in the right cartridge carrier. For more information, see "Replacing Ink Cartridges" on page 71. Contact Customer Support. For more information, go to support.dell.com or refer to the printer Owner's Manual. 82 Troubleshooting

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82
Troubleshooting
www.dell.com | support.dell.com
Error Messages and Lights
The following error messages can be found on your computer screen or operator panel display.
Error Message:
What it indicates:
Solution:
Alignment Error
Ensure the tape is
removed from both
cartridges.
Press
Select
to retry
alignment.
The tape was not removed from the
ink cartridges before the cartridges
were installed.
Remove the tape from the ink
cartridges. For more information, see
"Replacing Ink Cartridges" on page 71.
Card Format
The memory card
formatting is not
supported. Format the
card in your digital
camera.
The memory card inserted in the
printer is incorrectly formatted.
Reformat the memory card. Refer to
the documentation that came with
your digital camera for more
information.
Carrier jam
1
Clear the carrier
jam.
2
Press
Select
to
continue.
A printhead carrier jam exists in the
printer.
Clear the carrier jam, and then press
the
Select
button
.
Cartridge Error
Insert print cartridges
in the correct
positions:
Left: Black or Photo
Right: Color
The ink cartridges are installed in the
wrong position.
Remove and reinstall the ink
cartridges in the correct position. For
more information, see "Replacing Ink
Cartridges" on page 71.
Cartridge Missing
Install a black or photo
print cartridge on the
left side.
A black or photo cartridge is missing.
Insert a black or photo cartridge in the
left cartridge carrier. For more
information, see "Replacing Ink
Cartridges" on page 71.
Cartridge Missing
Install a color print
cartridge on the right
side.
A color cartridge is missing.
Insert a color cartridge in the right
cartridge carrier. For more
information, see "Replacing Ink
Cartridges" on page 71.
Error XXXX
If the LCD displays
Error
followed by
a 4-digit number, an advanced error
has occurred.
Contact Customer Support. For more
information, go to
support.dell.com
or refer to the printer
Owner’s
Manual
.