Dell Latitude D630 ATG User's Guide - Page 98
Printer Problems, Start, Control Panel, Printers and Other Hardware
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AC Power Loss While the Computer Is Docked If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer immediately goes into low-performance mode. Printer Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer's manufacturer. ENSURE THAT THE PRINTER IS TURNED ON. CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer. TEST TH E ELECTRICAL OUTLET - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB. REINSTALL THE P RI N TE R D R I V E R - See the printer documentation for instructions. Scanner Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. CH E C K THE S CA NN E R DO CU MENTATI ON - See the scanner documentation for setup and troubleshooting information. UNL OCK THE SCANNER - Ensure that your scanner is unlocked if it has a locking tab or button. 98 Troubleshooting