Dell OptiPlex 5055 A Series Small Form Factor OptiPlex 5055 Small Form Factor - Page 70

Storage Subsystem, Memory subsystem

Page 70 highlights

State S7 S8 S9 State Name USB MEM MBF Blinking Amber Pattern Problem Description Suggested Resolution If none of the memory failed, replace the motherboard. 3 blinks > short pause > 4 blinks > long pause > repeats Storage Subsystem failure Possible storage device configuration in progress or storage subsystem failure. If customer can assist to troubleshoot, narrow down the issue by removing one by one storages on motherboard to determine which one failed. If identified the storage failed, replace the storage. If identified the storage failed, replace the storage. 3 blinks > short pause > 5 blinks > long pause > repeats Memory configuration or incompatible error Memory subsystem configuration activity is in progress. No memory modules were detected. If customer can assist to troubleshoot, narrow down the issue by removing one by one the memory on motherboard to determine which one failed. Also, combining the configuration to validate appropriate combination. If identified the component failed, replace the component. If none of the component failed, replace the motherboard. 3 blinks > short pause > 6 blinks > long pause > repeats System board failure Fatal system board failure detected. If customer can assist to troubleshoot, narrow down the issue by removing one by one the component on motherboard to determine which one failed. 70 Troubleshooting

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State
State Name
Blinking Amber Pattern
Problem Description
Suggested Resolution
If none of the memory
failed, replace the
motherboard.
S7
USB
3 blinks > short pause >
4 blinks > long pause >
repeats
Storage Subsystem
failure
Possible storage device
configuration
in progress
or storage subsystem
failure.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one
storages on motherboard
to determine which one
failed.
If
identified
the storage
failed, replace the
storage.
If
identified
the storage
failed, replace the
storage.
S8
MEM
3 blinks > short pause >
5 blinks > long pause >
repeats
Memory
configuration
or
incompatible error
Memory subsystem
configuration
activity is in
progress. No memory
modules were detected.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one the
memory on motherboard
to determine which one
failed. Also, combining
the
configuration
to
validate appropriate
combination.
If
identified
the
component failed, replace
the component.
If none of the component
failed, replace the
motherboard.
S9
MBF
3 blinks > short pause >
6 blinks > long pause >
repeats
System board failure
Fatal system board failure
detected.
If customer can assist to
troubleshoot, narrow
down the issue by
removing one by one the
component on
motherboard to
determine which one
failed.
70
Troubleshooting