Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 105

Is Primary SCSI set to Enabled?

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Is the problem resolved? Yes. You have fixed the problem. No. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. Hard-disk drive problems can be caused by a number of conditions, including problems with the drive itself, the SCSI backplane board, or a cable connected to the SCSI backplane board. The SCSI backplane board monitors the SCSI hard-disk drives connected to the backplane board. In the event of a drive failure, systems using the optional Dell PowerEdge Expandable RAID Controller host adapter card will issue the following signals using the drive indicator lights adjacent to each SCSI hard-disk drive: If a drive shows signs of imminent failure, the drive online indicator stays on and the drive failure indicator blinks on briefly each second. If a drive has failed, the drive online indicator turns off and the drive failure indicator blinks off briefly each second. Other drive indicator patterns are listed in Table 3-4. Use the following procedure to troubleshoot a hard-disk drive problem. Is Primary SCSI set to Enabled? Yes. Go to step 3. No. Go to step 2. Is the problem resolved? Yes. You have fixed the problem. No. Go to step 3. Checking Inside the Computer 7-23

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Checking Inside the Computer
7-23
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Is the problem resolved?
Yes.
You have fixed the problem.
No.
See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
7
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Hard-disk drive problems can be caused by a number of conditions, including prob-
lems with the drive itself, the SCSI backplane board, or a cable connected to the SCSI
backplane board.
The SCSI backplane board monitors the SCSI hard-disk drives connected to the back-
plane board. In the event of a drive failure, systems using the optional Dell PowerEdge
Expandable RAID Controller host adapter card will issue the following signals using
the drive indicator lights adjacent to each SCSI hard-disk drive:
²
If a drive shows signs of imminent failure, the drive online indicator stays on and
the drive failure indicator blinks on briefly each second.
²
If a drive has failed, the drive online indicator turns off and the drive failure indica-
tor blinks off briefly each second.
Other drive indicator patterns are listed in Table 3-4.
Use the following procedure to troubleshoot a hard-disk drive problem.
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Is Primary SCSI set to Enabled?
Yes.
Go to step 3.
No.
Go to step 2.
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Is the problem resolved?
Yes.
You have fixed the problem.
No.
Go to step 3.