Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 153

Use your modem to access Dell's TechConnect Bulletin Board Service BBS 24 hours

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Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of technical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate. TechFax information includes: Interrupt maps, system board layouts, and specifications. Technical notes on system compatibility and revisions. News on updates for operating systems and applications. Descriptions of available technical training classes. For Dell-certified technicians, TechFax offers information such as parts lists, drawings, and maintenance and repair data. For the TechFax telephone number to call, see "Dell Contact Numbers" found later in this chapter. NOTE: TechFax is not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. Use your modem to access Dell's TechConnect Bulletin Board Service (BBS) 24 hours a day, seven days a week. The service is menu-driven and fully interactive. The modem settings for the BBS are 8 bit, no parity, 1 stop bit. You can use the BBS to do the following: Send questions to a Dell technician Request a follow-up call or leave a message for a Dell technical support specialist Order parts Download basic input/output system (BIOS) and video driver upgrades Download updates For the BBS telephone number to call, see "Dell Contact Numbers" found later in this chapter. NOTE: The TechConnect BBS is not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. Getting Help 11-5

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Getting Help
11-5
7HFK)D[±6HUYLFH
Dell takes full advantage of fax technology to serve you better. Twenty-four hours a
day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of tech-
nical information.
Using a touch-tone phone, you can select from a full directory of topics. The technical
information you request is sent within minutes to the fax number you designate. Tech-
Fax information includes:
²
Interrupt maps, system board layouts, and specifications.
²
Technical notes on system compatibility and revisions.
²
News on updates for operating systems and applications.
²
Descriptions of available technical training classes. For Dell-certified technicians,
TechFax offers information such as parts lists, drawings, and maintenance and
repair data.
For the TechFax telephone number to call, see “Dell Contact Numbers” found later in
this chapter.
NOTE: TechFax is not always available in all locations outside the continental U.S.
Please call your local Dell representative for information on availability.
7HFK&RQQHFW±%%6±±±±±±±±±±±±±±
Use your modem to access Dell’s TechConnect Bulletin Board Service (BBS) 24 hours
a day, seven days a week. The service is menu-driven and fully interactive. The
modem settings for the BBS are 8 bit, no parity, 1 stop bit.
You can use the BBS to do the following:
²
Send questions to a Dell technician
²
Request a follow-up call or leave a message for a Dell technical support specialist
²
Order parts
²
Download basic input/output system (BIOS) and video driver upgrades
²
Download updates
For the BBS telephone number to call, see “Dell Contact Numbers” found later in this
chapter.
NOTE: The TechConnect BBS is not always available in all locations outside the conti-
nental U.S. Please call your local Dell representative for information on availability.