Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 99

Checking Inside the Computer

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Have you reinstalled all of the expansion cards without encountering a test failure? Yes. Go to step 13. No. The expansion card is faulty. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. Does the system boot successfully? Yes. Go to step 14. No. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. Do the tests complete successfully? Yes. You have fixed the problem. No. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. If the monitor displays a system error message indicating a diskette drive problem during execution of either the boot routine or the Dell Diagnostics, the problem may be caused by any of the following conditions: The system configuration settings do not match the physical diskette subsystem configuration. The diskette drive cable is not properly connected or are faulty. An expansion card is interfering with proper drive operations. A diskette drive may be improperly configured. The diskette drive is faulty. The computer's power supply is not providing sufficient power for the drives. The computer's diskette drive logic is faulty. Follow these steps to troubleshoot the diskette drive subsystem: Checking Inside the Computer 7-17

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Checking Inside the Computer
7-17
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Have you reinstalled all of the expansion cards without encountering a test
failure?
Yes.
Go to step 13.
No.
The expansion card is faulty. See Chapter 11, “Getting Help,” for instructions
on obtaining technical assistance.
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Does the system boot successfully?
Yes.
Go to step 14.
No.
See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
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Do the tests complete successfully?
Yes.
You have fixed the problem.
No.
See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
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If the monitor displays a system error message indicating a diskette drive problem
during execution of either the boot routine or the Dell Diagnostics, the problem may
be caused by any of the following conditions:
²
The system configuration settings do not match the physical diskette subsystem
configuration.
²
The diskette drive cable is not properly connected or are faulty.
²
An expansion card is interfering with proper drive operations.
²
A diskette drive may be improperly configured.
²
The diskette drive is faulty.
²
The computer’s power supply is not providing sufficient power for the drives.
²
The computer’s diskette drive logic is faulty.
Follow these steps to troubleshoot the diskette drive subsystem:
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