Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 80

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Does the print operation complete successfully? Yes. The interface cable must be replaced. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. No. Go to step 5. Does the self-test complete successfully? Yes. Go to step 6. No. The printer is probably defective. If the printer was purchased from Dell, see Chapter 11, "Getting Help," for instructions on obtaining technical assistance. Does the print operation complete successfully? Yes. You have fixed the problem. No. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. If the procedure in "Troubleshooting the Basic I/O Functions," found earlier in this chapter, indicates that the problem is with a device connected to one of the serial ports, follow these steps: Are two serial devices connected to the computer? Yes. Go to step 2. No. Go to step 4. Is the problem resolved? Yes. The serial port may be defective. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. No. Go to step 4. 6-6 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide

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6-6
Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide
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Does the print operation complete successfully?
Yes.
The interface cable must be replaced. See Chapter 11, “Getting Help,” for
instructions on obtaining technical assistance.
No.
Go to step 5.
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Does the self-test complete successfully?
Yes.
Go to step 6.
No.
The printer is probably defective. If the printer was purchased from Dell, see
Chapter 11, “Getting Help,” for instructions on obtaining technical assistance.
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Does the print operation complete successfully?
Yes.
You have fixed the problem.
No.
See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
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If the procedure in “Troubleshooting the Basic I/O Functions,” found earlier in this
chapter, indicates that the problem is with a device connected to one of the serial
ports, follow these steps:
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Are two serial devices connected to the computer?
Yes.
Go to step 2.
No.
Go to step 4.
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Is the problem resolved?
Yes.
The serial port may be defective. See Chapter 11, “Getting Help,” for instruc-
tions on obtaining technical assistance.
No.
Go to step 4.