Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 149

This chapter describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to call Dell for technical or customer assistance in the following situations: If you have a technical problem, read the next section, "Technical Assistance." If you are looking for information about a specific subject or about Dell's services, read "Help Tools" found later in this chapter. If you have a problem with your order, read "Problems With Your Order" found later in this chapter. If you need to return an item for warranty repair or credit, read "Returning Items for Warranty Repair or Credit" found later in this chapter. If you would like to place an order or need information about additional products available from Dell, call Dell at the appropriate telephone number listed in "Dell Contact Numbers" found later in this chapter. If you need assistance with a technical problem, perform the following steps: To decide which document has the answers you need, consult the Preface. See Chapter 5, "Running the Dell Diagnostics," for instructions on using the Dell Diagnostics program. NOTE: Save the Diagnostics Checklist in this chapter as a master so you can use it to make copies as needed. On your copy of the Diagnostics Checklist, document any error messages or beep codes as they occur so you can inform the Dell technician of them. Getting Help 11-1