Dell PowerEdge 2300 Installation and Troubleshooting Guide - Page 154
Placing a Service Call - for sale
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You can call this automated service to check on the status of any Dell products that you have ordered. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call, see "Dell Contact Numbers" found later in this chapter. NOTE: The Automated Order-Status System is not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. Dell's industry-leading hardware technical support service is open 24 hours a day, seven days a week. At any hour of any day, a Dell technical expert is ready with the answers to your questions about Dell hardware. Our technical support staff pride themselves on their track record: more than 90 percent of all problems and questions are taken care of in just one toll-free call, usually in less than ten minutes. When you call, our experts can refer to records we keep on your specific Dell system to better understand your particular question. Our technical support staff use computer-based diagnostics to provide fast, accurate answers to your questions. To contact Dell's technical support service, first refer to the section titled "Before You Call" and then call the number for your country as listed in "Dell Contact Numbers" found later in this chapter. (For information about receiving technical assistance in the U.K., refer to the Placing a Service Call card that came with your computer.) NOTE: Technical support services may vary outside the continental U.S. Contact your local Dell representative for more information. If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell Computer Corporation for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see "Dell Contact Numbers" found later in this chapter. If you need information about additional products available from Dell Computer Corporation, or if you would like to place an order, a sales specialist will be glad to help. For the telephone number to call, see "Dell Contact Numbers" found later in this chapter. 11-6 Dell PowerEdge 2300 Systems Installation and Troubleshooting Guide