Epson Apex 386/33 Canadian Product User Manual - Page 116

Examples of System Error Messages, System crash, System does not boot, Monitor displays garbled

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Examples of System Error Messages System crash The cursor cannot be moved and does not respond to the keyboard. This could indicate a software crash. Mark where you are in your document. Reboot your system and reload your software. Scroll the cursor to where you last saved your data. Retype the information up to where the cursor could not be moved. Enter the rest of the data. If the cursor continues to function normally, the problem was probably caused by accidently pressing the wrong key. if the problem occurs again, go over the same procedure. If the problem persists, contact your software dealer. System does not boot This can be caused by defective hardware or a faulty system disk. Turn off your computer and try again. if unsuccessful, try using your backup system disk because your working disk may be damaged. If the problem persists, you might have a hardware problem, in which case you should contact the dealer from whom you purchased your computer. Monitor displays garbled, unrecognizable characters on the screen This usually indicates the monitor is set to an incorrect baud rate. Ask your computer dealer the correct baud rate for the computer's output board. Locate the baud rate switches on your monitor and reset the baud rate. 6 Chapter 5: Troubleshooting

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Examples of System Error Messages
System crash
The cursor cannot be moved and does not respond to the keyboard.
This could indicate a software crash. Mark where you are in your
document. Reboot your system and reload your software. Scroll the
cursor to where you last saved your data. Retype the information up to
where the cursor could not be moved. Enter the rest of the data. If the
cursor continues to function normally, the problem was probably
caused by accidently pressing the wrong key. if the problem occurs
again, go over the same procedure. If the problem persists, contact
your software dealer.
System does not boot
This can be caused by defective hardware or a faulty system disk.
Turn off your computer and try again. if unsuccessful, try using your
backup system disk because your working disk may be damaged. If
the problem persists, you might have a hardware problem, in which
case you should contact the dealer from whom you purchased your
computer.
Monitor displays garbled, unrecognizable characters on the
screen
This usually indicates the monitor is set to an incorrect baud rate. Ask
your computer dealer the correct baud rate for the computer’s output
board. Locate the baud rate switches on your monitor and reset the
baud rate.
6
Chapter 5: Troubleshooting