Epson BrightLink 585Wi Operation Guide - Easy Interactive Tools V3.0 - Page 25

Troubleshooting 25 Problem Solution Characters become garbled after changing the language. Characters become garbled if fonts for the language you are using are not available on your operating system. Select Restore defaults on the Settings screen to restore the default settings. s "Settings Screen" p.18 The movie display area shows a black box after saving a screen that Change the video accelerator settings manually. contains a movie. (1) Select Start - Control Panel - Display - Settings, and then click the Advanced button. (Windows XP only) (2) Select Troubleshoot. Lines drawn on Media Player images flicker. (3) Move the Hardware acceleration to the position second from the left. Highlight lines drawn on Media Player images, do not become transparent. When changing the settings, the playback screens for some DVDs/BluRays may not be displayed. Also, changing the settings may affect other applications. (Windows XP only) After closing Easy Interactive Tools, return the video accelerator settings to their previous state. One person cannot operate their pen when two people are using interactive pens. During the following operations, only one person can use the interactive pen. • When window display is being used during mouse operations or Whiteboard mode • While performing operations on the Home screen, Settings screen, Camera screen, Insert image screen, and Select background screen • While adjusting and editing shapes and images • While using menus • While entering text Cannot draw on the Keynote slide presentation. You cannot draw on the Keynote slides in OS X. Cannot display images correctly in Enlarge Area. The following restrictions apply. • Applications that use the Microsoft DirectX function may not display correctly when using Enlarge Area. (Windows Vista only) • DVD player images cannot be displayed correctly in Enlarge Area. (OS X 10.7.x only) Cannot save or print images from Media Player. The following restrictions apply. • Applications that use the Microsoft DirectX function may not be able to save or print images correctly. • DVD player images cannot be saved or printed correctly. (OS X 10.7.x only) Cannot open some of the drawings in the EIT file. • If you open the EIT file on another computer that has a different display resolution, parts of the drawings may not be displayed. Open the EIT file on a computer that has the same display resolution. • The EIT file may have been corrupted. Create the drawings again. Cannot playback recorded movies correctly. • Use Windows Media Player to play movies recorded on Windows operating systems. • Use QuickTime Player 7.7 or later to play movies recorded on OS X operating systems. * Audio is not recorded.