Epson WorkForce WF-3620 User Manual - Page 50

Pre-Shared Key was Forgotten, Cannot Communicate with the Product Using IPsec Communication

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Pre-Shared Key was Forgotten If you forget a pre-shared key, change the key using Web Config for the default or group policy. Parent topic: Solving Network Security Problems Cannot Communicate with the Product Using IPsec Communication Make sure your computer is using one of these supported algorithms for communicating with the product: Security method Supported algorithms Consistency Algorithm AES-CBC 128 AES-CBC 192 AES-CBC 256 3DES-CBC DES-CBC Hash Algorithm SHA-1 SHA2-256 SHA2-384 SHA2-512 MD5 Algorithm Compatible with Diffie-Hellman Group2 a key Diffie-Hellman Group1, Diffie-Hellman Group14, Elliptic Curve Diffie- Hellman P-256, Elliptic Curve Diffie-Hellman P-384; available method may vary by model Parent topic: Solving Network Security Problems Communication was Working, but Stopped If network communication was working, but suddenly stopped, the product's and/or computer's IP address may have changed or is invalid. Try these solutions: • Disable IPsec using the product control panel. 50

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Pre-Shared Key was Forgotten
If you forget a pre-shared key, change the key using Web Config for the default or group policy.
Parent topic:
Solving Network Security Problems
Cannot Communicate with the Product Using IPsec Communication
Make sure your computer is using one of these supported algorithms for communicating with the
product:
Security method
Supported algorithms
Consistency Algorithm
AES-CBC 128
AES-CBC 192
AES-CBC 256
3DES-CBC
DES-CBC
Hash Algorithm
SHA-1
SHA2-256
SHA2-384
SHA2-512
MD5
Algorithm Compatible with
Diffie-Hellman Group2
a key
Diffie-Hellman Group1, Diffie-Hellman Group14, Elliptic Curve Diffie-
Hellman P-256, Elliptic Curve Diffie-Hellman P-384; available method may
vary by model
Parent topic:
Solving Network Security Problems
Communication was Working, but Stopped
If network communication was working, but suddenly stopped, the product's and/or computer's IP
address may have changed or is invalid. Try these solutions:
• Disable IPsec using the product control panel.
50