Fujitsu 6010N Operator's Guide - Page 392
Checking the mail server by sending a test mail, Message, Action
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■ Checking the mail server by sending a test mail On the "Alert Notification" screen, press the [Test] button to check if an e-mail can be sent to the specified destination. After pressing the [Test] button, follow each action described below according to the message that is shown. Message Sending... Test e-mail could not be sent. Action If no error message appears and the "sending" indicator disappears, the test mail was sent successfully to the mail server. Check that the alert notification e-mail has arrived at the specified destination. If the alert notification e-mail has not arrived at the expected destination, check that the part of thee-mail address before the "@" has been entered correctly. Check that the computer connected to the SMTP server is running properly. Check if an e-mail can be sent to the address from other personal computers in the network. Ping the SMTP server to check that it and its network connection are working properly. If there is a negative response to the SMTP server ping test, check that the system network is functioning normally by pinging the SMTP server from another machine in the network. • If only the scanner's network connection is not operating cor- rectly, refer to "Failure to connect to a server using its IP address" (page 359) for further solutions. • If the problem seems to be with the SMTP server cannot con- nect to its network, request the network administrator to check that the SMTP server and the network connection to the server are functioning normally. 358