GE PGS968SEPSS Use and Care Manual - Page 40

Troubleshooting Tips

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Before you call for service... Troubleshooting Tips Problem Clock and timer do not work Oven will not self-clean "Crackling" or "popping" sound Excessive smoking during a clean cycle Oven door will not open after a clean cycle Oven not clean after a clean cycle "LOCKED" flashes in the display "LOCKED" light is on when you want to cook "F-" and a number or letter flash in the display Possible Causes Plug on range is not completely inserted in the electrical outlet. A fuse in your home may be blown or the circuit breaker tripped. Oven controls improperly set. The oven temperature is too high to set a self-clean operation. Oven controls improperly set. The probe is plugged into the outlet in the oven. This is the sound of the metal heating and cooling during both the cooking and cleaning functions. Excessive soil. Oven too hot. Oven controls not properly set. Oven was heavily soiled. The self-clean cycle has been selected but the door is not closed. The oven door is locked because the temperature inside the oven has not dropped below the locking temperature. You have a function error code. If the function code repeats. What To Do • Make sure electrical plug is plugged into a live, properly grounded outlet. • Replace the fuse or reset the circuit breaker. • See the Using the clock and timer section. • Allow the range to cool and reset the controls. • See the Using the self-cleaning oven section. • Remove the probe from the oven. • This is normal. • Touch the CLEAR/OFF pad. Open the windows to rid the room of smoke. Wait until the LOCKED light goes off. Wipe up the excess soil and reset the clean cycle. • Allow the oven to cool below locking temperature. • See the Using the self-cleaning oven section. • Clean up heavy spillovers before starting the clean cycle. Heavily soiled ovens may need to self-clean again or for a longer period of time. • Close the oven door. • Touch the CLEAR/OFF pad. Allow the oven to cool. • Touch the CLEAR/OFF pad. Put the oven back into operation. • Disconnect all power to the range for at least 30 seconds and then reconnect power. If the function error code repeats, call for service. 40

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Problem
Possible Causes
What To Do
Clock and timer do
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
not work
inserted in the electrical outlet.
grounded outlet.
A fuse in your home
•
Replace the fuse or reset the circuit breaker.
may be blown or the
circuit breaker tripped.
Oven controls improperly set.
•
See the
Using the clock and timer
section.
Oven will not self-clean
The oven temperature is
•
Allow the range to cool and reset the controls.
too high to set a self-clean
operation.
Oven controls improperly set.
•
See the
Using the self-cleaning oven
section.
The probe is plugged into
•
Remove the probe from the oven.
the outlet in the oven.
“Crackling” or
This is the sound of the
•
This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking
Excessive soil.
•
Touch the
CLEAR/OFF
pad. Open the windows to
during a clean cycle
rid the room of smoke. Wait until the
LOCKED
light
goes off. Wipe up the excess soil and reset the clean
cycle.
Oven door will not
Oven too hot.
•
Allow the oven to cool below locking temperature.
open after a clean cycle
Oven not clean after a
Oven controls not properly set.
•
See the
Using the self-cleaning oven
section.
clean cycle
Oven was heavily soiled.
•
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
“LOCKED” flashes
The self-clean cycle has been
•
Close the oven door.
in the display
selected but the door is not
closed.
“LOCKED” light is
The oven door is locked
•
Touch the
CLEAR/OFF
pad. Allow the oven to cool.
on when you want
because the temperature
to cook
inside the oven has not
dropped below the
locking temperature.
“F—” and a number
You have a function error code.
•
Touch the
CLEAR/OFF
pad. Put the oven back into
or letter flash
operation.
in the display
If the function code repeats.
•
Disconnect all power to the range for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
40
Before you call for service…
Troubleshooting Tips