GE PGS968SEPSS Use and Care Manual - Page 42

Plastic melted

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Before you call for service... Troubleshooting Tips Problem Scratches (may appear as cracks) on cooktop glass surface Possible Causes Incorrect cleaning methods being used. Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop. Cookware has been slid across the cooktop surface. Areas of discoloration on the glass cooktop surface Food spillovers not cleaned before next use. Hot surface on a model with a light-colored cooktop. Plastic melted to the glass cooktop surface Pitting (or indentation) of the cooktop Hot cooktop came into contact with plastic placed on the hot cooktop. Hot sugar mixture spilled on the cooktop. What To Do • Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. • To avoid scratches, use the recommended cleaning procedures. Make sure bottoms of cookware are clean before use, and use cookware with smooth bottoms. • See the Cleaning the glass cooktop section. • This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. • See the Glass surface - potential for permanent damage section in the Cleaning the glass cooktop surface section. • Call a qualified technician for replacement. 42

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42
Before you call for service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Scratches (may appear
Incorrect cleaning
•
Scratches are not removable. Tiny scratches will
as cracks) on cooktop
methods being used.
become less visible in time as a result of cleaning.
glass surface
Cookware with rough bottoms
•
To avoid scratches, use the recommended cleaning
being used or coarse particles
procedures. Make sure bottoms of cookware are clean
(salt or sand) were between
before use, and use cookware with smooth bottoms.
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration
Food spillovers not cleaned
•
See the
Cleaning the glass cooktop
section.
on the glass cooktop
before next use.
surface
Hot surface on a model
•
This is normal. The surface may appear discolored
with a light-colored cooktop.
when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted
Hot cooktop came into
•
See the
Glass surface – potential for permanent
to the glass cooktop
contact with plastic placed
damage
section in the
Cleaning the glass cooktop
surface
on the hot cooktop.
surface
section.
Pitting (or indentation)
Hot sugar mixture spilled
•
Call a qualified technician for replacement.
of the cooktop
on the cooktop.