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T-Mobile My Account - troubleshooting

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To uninstall applications not from Android Market You cannot uninstall applications that are preinstalled on the phone. 1 Press HOME, then press MENU, and then touch Settings > Applications > Manage applications. 2 On the Manage applications screen, touch the application you want to uninstall. 3 On the Application info screen, touch Uninstall. To free up more phone memory or storage card space If your phone is running low on memory, you can try the following: • In Browser, clear all temporary Internet files and Browser history information. Refer to "Using Browser" on page 68 for more details. • Uninstall programs you downloaded from Android Market that you no longer use. Refer to "To uninstall an application" on page 98 for more details. 9.4 T-Mobile My Account T-Mobile My Account lets you quickly view a summary of your account, get help for your phone, and show storage and battery levels. To open My Account Press HOME, touch the Applications tab, and then touch My Account. My Account tabs There are three tabs in My Account: Acct Info, Help, and Phone. Touch the tab to view the available options. Tab Acct Info Help Phone You can • Check a summary your phone usage and bill. • Pay your bill online. • View information about your plan and services. • Check "How to's" for the phone. • View Tips and Tricks. • See how to troubleshoot your phone. • View the T-Mobile forums on your phone. • Check storage levels for the phone and microSD card. • Check battery power. T-Mobile myTouch 3G User Guide 103 May 19, 2009

Section	Page
1.1 Getting to Know Your T-Mobile myTouch 3G and Accessories	14
Front panel	14
Back and left panels	15
Bottom panel	15
Inside the box	15
1.2 Installing the SIM Card, Battery, and Storage Card	16
To remove the back cover	16
SIM card	16
To install the SIM card	16
To remove the SIM card	17
Battery	17
Battery life estimates (approximations):	17
Talk time:	17
Standby time:	17
To install the battery	17
To remove the battery	18
Storage card	18
To install the storage card	18
To remove the storage card	18
1.3 Charging the Battery	19
To charge the battery	19
1.4 Phone Controls	19
Search button	20
To search by voice	20
1.5 Getting Around Your Phone	21
Touch	21
Touch and hold	21
Swipe or slide	21
Drag	21
Flick	21
Rotate	21
Use the Trackball	21
1.6 Getting Started	22
Turn your phone on and off	22
To turn on the phone	22
To turn off the phone	22
Enter PIN	22
Set up your phone for the first time	22
Retrieve your Google password	23
Turn off the screen when not in use	23
1.7 Home Screen	23
Extended Home screen	24
Customizing the Home screen	24
To add a Home screen item	24
To reposition a Home screen item	25
To remove a Home screen item	25
To change the Home screen wallpaper	25
To create a folder and add items to it	25
To rename a folder	25
1.8 Phone Status and Notifications	26
Status bar	26
Notification icons	26
Status icons	26
Notifications panel	27
To open the Notifications panel	27
To close the Notifications Panel	28
Notification LED	28
1.9 Applications	28
To open the Applications tab	28
To close the Applications tab	29
Recently-used applications	29
To open a recently-used application	29
1.10 Settings	29
1.11 Adjusting the Volume	30
To adjust the Ringer volume	30
To adjust the media volume	30
1.12 Using the Onscreen Keyboard	31
Adjusting keyboard settings	31
To set onscreen keyboard options	31
Using the landscape onscreen keyboard	32
Entering numbers and symbols	32
1.13 Using the Phone’s Storage Card as a USB Drive	33
To set the phone’s storage card as a USB drive	33
To turn off USB storage	33
To safely remove the storage card while the phone is on	33
To format the SD card	33
2.1 Making Calls	34
To open the Dialer	34
To make a call on the Dialer	34
To make a call using Voice Dialer	34
To make an emergency call	35
To make an international call	35
Make a call from the Call log	35
Add and call your contacts	35
Add and call favorite contacts	35
Call voicemail	36
To call voicemail	36
To use the Dialer to call voicemail	36
2.2 Answering or Rejecting Calls	36
To answer a call	36
To reject a call	36
2.3 Call Options	37
To hold the call	37
To mute the microphone during a call	37
To turn the speakerphone on or off	37
To transfer the call to a Bluetooth headset	37
To end a call	38
Manage multiple calls	38
Set up a conference call	38
2.4 Using the Call Log	39
To use the Call log tab	39
To add a new phone number to Contacts	40
To check a missed call	40
To clear the Call log	40
2.5 Adjusting Phone Settings	40
2.6 Turning the Phone Function On and Off	41
To enable or disable Airplane mode	41
2.7 Creating and Managing Your Contacts	41
To view your Contacts list	41
Add a new contact	42
To add a new contact	42
To import contacts from the SIM card	42
Add favorite contacts	42
To view favorite contacts	43
To remove a contact from the Favorites tab	43
Edit and customize your contacts	43
To edit contact information	43
To change the contact’s default phone number	43
Communicate with your contacts	43
To call a contact	43
To send a text or multimedia message to a contact	44
To send an email to a contact	44
2.8 T-Mobile myFaves®	44
T-mobile myFaves icon on the Home screen	44
Add myFaves contacts	45
Communicating with a myFaves contact	45
Edit myFaves contact	45
Change the order of myFaves contacts	45
Replace a myFaves contact	46
3.1 Using Calendar	47
Open Calendar	47
Create events	47
To create an event	47
Calendar views	48
Event reminders	48
To view, dismiss, or snooze a reminder	48
Synchronize Microsoft® Office Outlook® calendar	49
3.2 Using Alarm Clock	49
To open Alarm Clock	49
Set an alarm	49
Customize Alarm Clock	50
Delete an alarm	50
Silence all alarms	50
4.1 Sending Text and Multimedia Messages	51
Open Messaging	51
Create and send SMS and MMS messages	51
To create and send a text message	52
To create and send a multimedia (MMS) message	52
To save a message as a draft	54
Receive text and multimedia messages	54
Manage messages and message threads	54
To open and read a text message	54
To open and view a multimedia message	55
To reply to a text or multimedia message	55
To delete a message or a message thread	55
Adjust text and multimedia message settings	56
4.2 Using Gmail	57
To open Gmail	57
To refresh Gmail	57
Create and send emails	57
To create and send an email	57
To add a signature to emails	58
To view your sent messages	58
Receive and read emails	58
To view emails	59
If the sender of a message is a friend who uses Google Talk, the friend’s status (available, busy, and so on) is indicated by the colored icon to the left of the friend’s name.	59
To search for email messages	59
Reply to or forward emails	59
Manage conversations and emails	60
Conversations	60
Email messages	60
Set Gmail settings	60
4.3 Using Email	61
To open Email	61
Add an email account	61
Compose and send emails	61
Manage emails on your external email account	62
To delete a message	62
Edit or delete an external email account	62
Add more email accounts	62
4.4 Using Google Talk	62
Sign in and chat online	62
To sign in to Google Talk	62
To add a new friend	63
To view and accept an invitation	63
To change your online status and message	63
To start a chat	63
To switch between active chats	64
To close a chat	64
Manage your friends	64
To find a friend	64
To block a friend	64
To pin a friend	64
To show a friend in the Most popular list	64
Mobile indicators	65
Adjust instant messaging settings	65
To set notifications for new instant messages	65
To sign in automatically	65
Sign out	65
5.1 Connecting to the Internet	66
GPRS/3G/EDGE	66
To check the network connection you are using	66
To create a new access point	66
Wi-Fi	66
To turn Wi-Fi on and connect to a wireless network	66
To check the wireless network status	67
To connect to another Wi-Fi network	67
5.2 Using Browser	68
To open Browser	68
To go to a web page	68
To set your home page	68
View web pages	68
To change the screen orientation to landscape view	68
To navigate on a web page	68
To zoom in or out on a web page	69
To open a new browser window	69
To switch between browser windows	69
To find text within a web page	70
To copy text on a web page	70
Manage links, history, and downloads	70
To select links in web pages	70
To check Browser history	71
To allow download of web applications	71
To view your downloads	72
Manage bookmarks	72
To bookmark a web page	72
To open a bookmark	72
To edit a bookmark	72
Adjust Browser settings	72
5.3 Amazon MP3	73
To open Amazon MP3	73
Press HOME, touch the Applications tab, and then touch Amazon MP3.	73
5.4 Using Bluetooth	73
To turn on Bluetooth and make the phone discoverable	73
To change the phone name	74
To pair and connect a Bluetooth hands-free headset or car kit	74
To disconnect a Bluetooth hands-free headset or car kit	75
6.1 Using Maps	76
Enable Location source	76
Open Maps	76
Find your location on the map	76
6.2 Searching for Places of Interest	77
To search for a place of interest	77
6.3 Viewing Maps	78
Zoom in or out on a map	78
Navigate on a map	78
To change a map mode	78
6.4 Getting Directions	79
To get directions	79
6.5 Finding your friends with Google Latitude	81
Open Latitude	81
To join Latitude	81
To open Latitude after joining	81
Share your locations	81
Invite friends	81
To share your location with friends and request to see their locations	81
Accept an invitation	81
Show your friends	82
Map view	82
List view	82
Connect with your friends	82
Control what you share	83
To change your public profile	83
7.1 Using Camera and Camcorder	84
Before you proceed	84
To open the Camera or Camcorder	84
To close the Camera or Camcorder	84
Capture modes	84
To change the capture mode	84
Take pictures	84
Shoot videos	85
Post capture	85
Copying photos and video to storage	85
To copy pictures and videos into the storage card	85
7.2 Using Gallery	86
To open Gallery	86
To close Gallery	86
Work with pictures	86
To view pictures	86
To browse through pictures	87
To zoom in or out on a picture	87
To view a picture in landscape orientation	87
To rotate and save the rotated state	87
To crop a picture	88
To send a picture using Email	88
To send a picture using Messaging	88
To upload a picture to Picasa	88
Work with videos	89
To watch videos	89
To send a video using Email	89
To send a video using Messaging	89
To share videos on YouTube	89
7.3 Viewing Videos on YouTube	90
To open YouTube	90
To close YouTube	90
Watch YouTube videos	90
Search for videos	90
To clear the search history	91
7.4 Using Music	91
To copy music into the storage card	91
To open Music	91
Music library	91
Play music	92
Use playlists	92
To create a playlist	92
To manage your playlists	92
To import a playlist	93
Set a song as ring tone	93
To check if the song was added as a ring tone	93
Delete music on the storage card	93
8.1 Using Android Market	94
To open Android Market	94
8.2 Getting help	95
8.3 Finding applications	95
8.4 Installing an application	96
To install and open an application	96
8.5 Purchasing an application	97
Request a refund	97
To get a refund and remove an application	97
8.6 Managing your applications	98
8.7 Uninstalling an application	98
To uninstall an application	98
9.1 Changing Basic Settings	99
Set the date, time zone, and time	99
To manually adjust the date, time zone, and time	99
Display settings	99
To adjust the screen brightness	99
To adjust the time before the screen turns off	99
To prevent the screen orientation from automatically changing	99
To keep the screen on while charging the phone	100
Ringer settings	100
To change the ring tone	100
To enable touch tones	100
To choose the notification ring tone	100
Phone services	100
To access and change the phone services settings	100
To enable data roaming	100
Language settings	101
To change the language of the operating system	101
9.2 Protecting Your Phone	101
Protect your SIM card with a PIN	101
To enable the SIM card PIN	101
To restore a SIM card that has been locked out	101
Protect your phone with a screen lock	101
To lock the screen	101
To create and enable the screen unlock pattern	102
9.3 Managing Memory	102
To see how much phone memory is available for use	102
To see the available storage card space	102
To clear application cache and data	102
To uninstall applications not from Android Market	103
You cannot uninstall applications that are preinstalled on the phone.	103
To free up more phone memory or storage card space	103
9.4 T-Mobile My Account	103
To open My Account	103
My Account tabs	103
9.5 Software Updates	104
9.6 Synchronizing Google Applications	104
To select which application to synchronize	104
To stop synchronization	104
9.7 Resetting the Phone	105
To reset the phone	105
10.1 A.1 Specifications	106
10.2 A.2 Regulatory Notices	107
Federal Communications Commission Notice	107
Modifications	107
Body-worn operation	107
Safety Precautions for Radio Frequency Exposure	108
FCC RF Radiation Exposure Statement	108
Exposure to Radio Frequency (RF) Signals	108
SAR Information	109
Telecommunications & Internet Association (TIA) Safety Information	109
WEEE Notice	109
RoHS Compliance	110
Numerics	111
A	111
B	111
C	111
D	111
E	111
F	112
G	112
H	112
I	112
L	112
M	112
N	112
O	112
P	112
R	113
S	113
T	113
U	113
V	113
W	113