Hayward HL32950VSP VS Omni Residential Troubleshooting Guide - Page 40

Alarms: Comm Error, VSP cont.

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5. Alarms: Comm Error - VSP (cont.) If the HUA appears under System Info, that means the VS Omni can currently see that the pump is attached. If the HUA appears and a communication error exists, there may be a problem with the configuration. Verify HUA Under System Info Step 5C Verify Pump Power Step 5D Navigate to Config>System Info and verify the Pump HUA is showing up in the list. IF HUA does not appear, go to 5D. IF it does, reprogram VS Omni, contact support if the problem still persists: (908) 355-7995. If pump is not powered, it will not be able to communicate with VS Omni. Verify pump has 187253vAC. IF no/low voltage, resolve at pump breaker. IF correct please contact support (908) 355-7995*. IF the pump is powered and the HUA is not showing up in the VS Omni the problem may be related to pump compatibility, the pump display (TriStar 950), or the pump drive (TriStar 900, Maxflo VS, Super Pump VS). 40

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If the HUA appears under System Info, that means the VS Omni can currently see that
the pump is attached. If the HUA appears and a communication error exists, there
may be a problem with the configuration.
Navigate to Config>System Info and verify the Pump
HUA is showing up in the list. IF HUA does not appear,
go to 5D. IF it does, reprogram VS Omni, contact
support if the problem still persists: (908) 355-7995.
If pump is not powered, it will not be able to
communicate with VS Omni. Verify pump has 187-
253vAC. IF no/low voltage, resolve at pump breaker. IF
correct please contact support (908) 355-7995
*
.
Verify HUA Under System Info
Step 5C
Step 5D
Verify Pump Power
5. Alarms: Comm Error
–
VSP (cont.)
IF the pump is powered and the HUA is not showing up in the VS Omni the
problem may be related to pump compatibility, the pump display (TriStar
950), or the pump drive (TriStar 900, Maxflo VS, Super Pump VS).