HP 2000sa HP Direct-Connect External SAS Storage for HP BladeSystem Solutions - Page 114

Support and other resources, Contacting HP, Before you contact HP, HP contact information

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13 Support and other resources Contacting HP Before you contact HP Be sure to have the following information available before you call or contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error message • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) website http://welcome.hp.com/country/us/en/ wwcontact.html. For HP technical support: • In the United States, for contact options see the Contact HP United States website http:// welcome.hp.com/country/us/en/contact_us.html. To contact HP by phone: ◦ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. ◦ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website http://www.hp.com/hps. Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates. After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources. 114 Support and other resources

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13 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call or contact HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error message
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•
See the Contact HP worldwide (in English) website
h
t
tp://w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/e
n/
w
wco
n
t
ac
t
.h
tml
.
For HP technical support:
•
In the United States, for contact options see the Contact HP United States website
h
t
tp://
w
e
lco
me
.hp
.co
m/co
un
tr
y/u
s/e
n/co
n
t
ac
t_u
s
.h
tml
. To contact HP by phone:
◦
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website
h
t
tp://w
w
w
.hp
.co
m/hp
s
.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
h
t
tp://w
w
w
.hp
.co
m/go/e
-u
pdat
e
s
.
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
114
Support and other resources