HP 620 Notebook PC User Guide - Windows XP - Page 35

WLAN connection is very weak, Cannot connect to the wireless router, Control Panel

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If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: 1. Select Control Panel > Network and Internet Connections > Network Connections. A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed. 2. Right-click the network, and then click Properties. 3. Click the Wireless Networks tab. 4. Select the network, and then click Properties. NOTE: If the network you want is not listed, check with the network administrator to be sure that the router or access point is operating. 5. Click the Association tab, and then enter the correct wireless encryption data into the Network key field. 6. Click OK to save these settings. WLAN connection is very weak If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows: ● Move your computer closer to the wireless router or access point. ● Temporarily disconnect wireless devices such as a microwave, cordless phone, or cellular phone to be sure that other wireless devices are not interfering. If the connection does not improve, try forcing the device to reestablish all connection values: 1. Select Control Panel > Network and Internet Connections > Network Connections. 2. Right-click the network, and then click Properties. 3. Click the Wireless Networks tab. A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed. 4. Select a network, and then click Remove. Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. Troubleshooting wireless connection problems 23

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If you are provided with new wireless network keys and SSID for a network, and if you have previously
connected to that network, follow the steps below to connect to the network:
1.
Select
Control Panel
>
Network and Internet Connections
>
Network Connections
.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
2.
Right-click the network, and then click
Properties
.
3.
Click the
Wireless Networks
tab.
4.
Select the network, and then click
Properties
.
NOTE:
If the network you want is not listed, check with the network administrator to be sure that
the router or access point is operating.
5.
Click the
Association
tab, and then enter the correct wireless encryption data into the
Network
key
field.
6.
Click
OK
to save these settings.
WLAN connection is very weak
If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize
interference from other devices, as follows:
●
Move your computer closer to the wireless router or access point.
●
Temporarily disconnect wireless devices such as a microwave, cordless phone, or cellular phone
to be sure that other wireless devices are not interfering.
If the connection does not improve, try forcing the device to reestablish all connection values:
1.
Select
Control Panel
>
Network and Internet Connections
>
Network Connections
.
2.
Right-click the network, and then click
Properties
.
3.
Click the
Wireless Networks
tab.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are
active, several will be displayed.
4.
Select a network, and then click
Remove
.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by
removing power from the router for 10 to 15 seconds.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer
to the router manufacturer's instructions.
Troubleshooting wireless connection problems
23