HP AD510A HP StorageWorks 1500 Modular Smart Array maintenance and service gui - Page 42

Redundancy, Failed Mismatch, Hardware, Firmware, Halted Expand, Active, Failed Cache Size, Mismatch

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Message 44 REDUNDANCY FAILED MISMATCH HARDWARE 45 REDUNDANCY FAILED MISMATCH FIRMWARE 46 REDUNDANCY HALTED EXPAND ACTIVE 47 REDUNDANCY FAILED CACHE SIZE MISMATCH Type Error Error Informational Error Description Action Both array controllers must contain the same hardware for them to successfully enter redundant mode. The current array controllers do not contain the same hardware, possibly because one has an attached Fibre Channel daughter card and the other does not. If the MSA is currently involved in host I/O, remove the standby array controller, add or replace the Fibre Channel daughter card as needed, wait 10 seconds, and then reinsert it, ensuring that it is fully seated in the chassis. If this does not resolve the issue, wait until downtime is available. Power off the MSA, remove both array controllers, add or remove Fibre Channel daughter cards as needed on both, and reinsert them, ensuring they are fully seated in the chassis. Should the issue persist, contact HP support. Both array controllers must be running the same version of firmware for them to successfully enter redundant mode. A process called firmware cloning, which attempts to make them both the same firmware level, has failed. Manually update the firmware on the older array controller. For instructions, see the MSA firmware updating guide. If volume expansion is in progress then redundancy is not supported. Volume expansion is initiated and tracked using the Array Configuration Utility (ACU). After the volume expansion is complete, redundancy is automatically reestablished. Both array controllers must have the same size of cache memory to successfully enter redundant mode. If the MSA is currently involved in host I/O, remove the standby array controller, add or remove cache memory as needed, wait 10 seconds, and then reinsert it, ensuring that it is fully seated in the chassis. If this does not resolve the issue, wait until downtime is available. Power off the MSA, remove both array controllers, add or remove cache memory as needed on both, and reinsert them, ensuring they are fully seated in the chassis. Should the issue persist, contact HP support. 42 LCD panel and message descriptions

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Message
Type
Description
Action
44 REDUNDANCY
FAILED MISMATCH
HARDWARE
Error
Both array controllers must
contain the same hardware
for them to successfully
enter redundant mode. The
current array controllers
do not contain the same
hardware, possibly because
one has an attached Fibre
Channel daughter card and
the other does not.
If the MSA is currently
involved in host I/O, remove
the
standby
array controller,
add or replace the Fibre
Channel daughter card as
needed, wait 10 seconds,
and then reinsert it, ensuring
that it is fully seated in the
chassis.
If this does not resolve the
issue, wait until downtime
is available. Power off the
MSA, remove both array
controllers, add or remove
Fibre Channel daughter
cards as needed on both,
and reinsert them, ensuring
they are fully seated in the
chassis.
Should the issue persist,
contact HP support.
45 REDUNDANCY
FAILED MISMATCH
FIRMWARE
Error
Both array controllers must
be running the same version
of
fi
rmware for them to
successfully enter redundant
mode. A process called
fi
rmware cloning, which
attempts to make them both
the same
fi
rmware level,
has failed.
Manually update the
fi
rmware on the older array
controller. For instructions,
see the MSA
fi
rmware
updating guide.
46 REDUNDANCY
HALTED EXPAND
ACTIVE
Informational
If volume expansion is in
progress then redundancy
is not supported. Volume
expansion is initiated and
tracked using the Array
Con
fi
guration Utility (ACU).
After the volume expansion
is complete, redundancy is
automatically reestablished.
47 REDUNDANCY
FAILED CACHE SIZE
MISMATCH
Error
Both array controllers must
have the same size of cache
memory to successfully
enter redundant mode.
If the MSA is currently
involved in host I/O, remove
the
standby
array controller,
add or remove cache
memory as needed, wait 10
seconds, and then reinsert it,
ensuring that it is fully seated
in the chassis.
If this does not resolve the
issue, wait until downtime
is available. Power off the
MSA, remove both array
controllers, add or remove
cache memory as needed
on both, and reinsert them,
ensuring they are fully seated
in the chassis.
Should the issue persist,
contact HP support.
42
LCD panel and message descriptions