HP ENVY 4500 User Guide - Page 24

Tips for print success, Print & Scan - paper jam

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Tips for print success To print successfully, the HP cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. Print settings do not apply to copying or scanning. Ink tips ● Use original HP ink cartridges. ● Install both the black and tri-color cartridges correctly. For more information, see Replace the cartridges on page 45. ● Check the estimated ink levels in the cartridges to make sure there is sufficient ink. For more information, see Check the estimated ink levels on page 42. ● If the print quality is not acceptable, see Improve print quality on page 62 for more information. Paper loading tips ● Load a stack of paper (not just one page). All of the paper in the stack should be the same size and type to avoid a paper jam. ● Load paper with side to be printed on facing down. ● Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn. ● Adjust the paper-width guides in the paper tray to fit snugly against all paper. Make sure the paper-width guides do not bend the paper in the paper tray. For more information, see Load media on page 26. Printer settings tips ● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the Tray Selection area, and then select the appropriate print quality in the Quality Settings area. ● Select the appropriate paper size from the Paper Size drop-down list in the Advanced Options dialog box. Access the Advanced Options dialog box by clicking the Advanced button on the Layout or Paper/Quality tab. ● To change default print settings, click Print & Scan, and then click Set Preferences in the printer software. Depending on your operating system, do one of the following to open the printer software: ◦ Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, and then click the icon with the printer's name. ◦ Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click HP ENVY 4500 series, and then click HP ENVY 4500 series. ● If you want to print a black and white document using black ink only, click the Advanced button. From the Print in Grayscale drop-down menu, select Black Ink Only, then click the OK button. 20 Chapter 3 Print ENWW

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Tips for print success
To print successfully, the HP cartridges should be functioning properly with sufficient ink, the paper
should be loaded correctly, and the printer should have the appropriate settings. Print settings do not
apply to copying or scanning.
Ink tips
●
Use original HP ink cartridges.
●
Install both the black and tri-color cartridges correctly.
For more information, see
Replace the cartridges
on page
45
.
●
Check the estimated ink levels in the cartridges to make sure there is sufficient ink.
For more information, see
Check the estimated ink levels
on page
42
.
●
If the print quality is not acceptable, see
Improve print quality
on page
62
for more information.
Paper loading tips
●
Load a stack of paper (not just one page). All of the paper in the stack should be the same size
and type to avoid a paper jam.
●
Load paper with side to be printed on facing down.
●
Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn.
●
Adjust the paper-width guides in the paper tray to fit snugly against all paper. Make sure the
paper-width guides do not bend the paper in the paper tray.
For more information, see
Load media
on page
26
.
Printer settings tips
●
On the
Paper/Quality
tab, select the appropriate paper type from the
Media
drop-down list in the
Tray Selection
area, and then select the appropriate print quality in the
Quality Settings
area.
●
Select the appropriate paper size from the
Paper Size
drop-down list in the
Advanced Options
dialog box. Access the
Advanced Options
dialog box by clicking the
Advanced
button on the
Layout
or
Paper/Quality
tab.
●
To change default print settings, click
Print & Scan
, and then click
Set Preferences
in the printer
software.
Depending on your operating system, do one of the following to open the printer software:
◦
Windows 8
: On the
Start
screen, right-click an empty area on the screen, click
All Apps
on
the app bar, and then click the icon with the printer's name.
◦
Windows 7
,
Windows Vista
, and
Windows XP
: From the computer desktop, click
Start
,
select
All Programs
, click
HP
, click
HP ENVY 4500 series
, and then click
HP ENVY 4500
series
.
●
If you want to print a black and white document using black ink only, click the
Advanced
button.
From the
Print in Grayscale
drop-down menu, select
Black Ink Only
, then click the
OK
button.
20
Chapter 3
Print
ENWW