HP J3111A HP JetDirect 600N Print Server Hardware Installation Guide - 5969-68 - Page 45

Link Troubleshooting

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Page 45 highlights

HP J3113A A 10/100TX Link Troubleshooting If the HP J3113A print server does not successfully connect to the network: G both link speed LEDs (10 and 100) will be off G a "LOSS OF CARRIER ERROR" will be indicated on the JetDirect Configuration Page. Note The HP J3113A 10/100Base-TX print server may require up to 10 seconds to establish a connection on the network. Try the following troubleshooting procedures: G Verify cabling connections. G Use jumpers P1, P2, and P3 to manually configure the print server. Verify that the configuration of the connecting network device (such as a network switch) matches. For example, if you set the print server for 100Base-TX Full-Duplex operation, the port on the network switch must also be set to 100Base-TX Full-Duplex operation. Be sure to power-cycle the printer. G On the JetDirect Configuration Page, compare your configuration for the following parameters: Parameter PORT SELECT: PORT CONFIG: AUTONEG: Expected Messages for 10/100TX Cards RJ-45 100TX HALF, 100TX FULL, 10BASE-T HALF, 10BASE-T FULL ON (Jumper P1 set to AUTO) OFF (Jumper P1 set for manual configuration) For other configuration parameters and messages on the JetDirect Configuration Page, refer to the troubleshooting chapters in the HP JetDirect administrator's guide provided on the HP JetDirect CD-ROM. HP J3113A 10/100Base-TX Print Server A-3

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HP J3113A 10/100Base-TX Print Server A-3
HP J3113A
10/100TX
A
Link Troubleshooting
If the HP J3113A print server does not successfully connect to the
network:
●
both link speed LEDs (10 and 100) will be off
●
a
“
LOSS OF CARRIER ERROR
”
will be indicated on the
JetDirect Configuration Page.
Note
The HP J3113A 10/100Base-TX print server may
require up to
10 seconds
to establish a connection
on the network.
Try the following troubleshooting procedures:
●
Verify cabling connections.
●
Use jumpers P1, P2, and P3 to manually configure the print
server. Verify that the configuration of the connecting network
device (such as a network switch) matches. For example, if you
set the print server for 100Base-TX Full-Duplex operation, the
port on the network switch must also be set to 100Base-TX
Full-Duplex operation. Be sure to power-cycle the printer.
●
On the JetDirect Configuration Page, compare your
configuration for the following parameters:
For other configuration parameters and messages on the JetDirect
Configuration Page, refer to the troubleshooting chapters in the
HP JetDirect administrator
’
s guide provided on the HP JetDirect
CD-ROM.
Parameter
Expected Messages for 10/100TX Cards
PORT SELECT:
RJ-45
PORT CONFIG:
100TX HALF, 100TX FULL,
10BASE-T HALF, 10BASE-T FULL
AUTONEG:
ON (Jumper P1 set to AUTO)
OFF (Jumper P1 set for manual configuration)